Windows 10: BSOD/Freezing from gaming/Youtube

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  1.    28 May 2018 #1

    BSOD/Freezing from gaming/Youtube

    Hello! I get BSOD at what seems to be at random times. It could BSOD with in minutes of starting my PC or after a couple of hours of it running or at anytime in between. I believe it to be a driver issue or a Memory issue but I am uncertain. I am running four memory sticks and run into hardware issue, but if I run just two of the sticks doesn't matter what order the sticks are they run fine. I ran memory test and it did not find anything
    I usually only have Steam and Chrome open when this occurs.
    The DM Log Collector file is attached.
    BSOD/Freezing from gaming/Youtube Attached Files
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       28 May 2018 #2

    The memory test we recommend has to be run for 8 passes, I would recommend running the test with one stick at a time since otherwise it would take too long.

    BSOD/Freezing from gaming/Youtube Diagnostic Test BSOD/Freezing from gaming/Youtube

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note

    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Make a photo of the result and post it.
      My ComputersSystem Spec

  3.    29 May 2018 #3

    I have ran Memtest86 before in the past but not the Memtest86+ and i couldn't get Memtest86+ to boot. I ran Memtest86 and it found two errors.
    SquadLeader79's albums - Imgur
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       29 May 2018 #4

    The failure to boot may be due to you needing to turn on legacy boot in the BIOS and turn off secure boot and fast boot. The new UEFI boot has a built in security to try and prevent booting from USB devices. Refer to your motherboard manual for the exact settings, there is sometimes one called CSM (compatibility support module) setting that needs to be enabled.
      My ComputersSystem Spec

  5.    30 May 2018 #5

    Is there a difference from Memtest86 and Memtest86+ ?
      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       30 May 2018 #6

    Yes we believe memtest86+ gives more reliable results and is the one we have most experience with.
      My ComputersSystem Spec

  7.    30 May 2018 #7

    ah okay, I'm having trouble getting it to boot still. I'm pretty sure I did everything you said so far.
      My ComputerSystem Spec

  8. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       01 Jun 2018 #8

    Looking at the BIOS section in your motherboard manual it looks as if you will need to disable the Windows 8/8.1 Feature. This will turn off UEFI so that you can boot from the USB.

    After you have run the test you can re-enable the feature.
      My ComputersSystem Spec

  9.    02 Jun 2018 #9

    I am stilling getting no Operating system found error when booting from the USB.
    Legacy is on, fast boot and secure boot is off. installed the USB ISO of Memtest86+, booted from the USB
      My ComputerSystem Spec

  10. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       02 Jun 2018 #10

    It sounds as if you did not make the USB as a bootable drive. It does not need to find the operating system, memtest86+ runs as a stand alone program from the USB and does not require windows to be running.
      My ComputersSystem Spec

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