BSOD, may be related to keyboard or wifi adapter

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  1.    06 Apr 2018 #1

    BSOD, may be related to keyboard or wifi adapter


    WINDOWS-BSOD.zip

    Hi guys, i've been experiencing some issue lately. Something tells me it may have to do with my keyboard or wifi adapter, i could be totally wrong though.
    • I've run memtestx86 twice and received 0 errors, so my memory should be fine.
    • I've also updated all my drivers through windows device manager.
    • With the keyboard sometimes letters are input twice e.g. One tap of the key s may input "ss" into the pc.
    • Wifi drops out ocassionally although i've updated the driver and seems to be a lot better.


    Thanks, any help is greatly appreciated :)
      My ComputerSystem Spec

  2.    06 Apr 2018 #2

    From other posts I've seen memtest86 doesn't seem to reliably detect failing DDR4 memory. There have been many instances of people running the test the recommended number of times with zero errors only to find out later they actually had a bad DIMM. One of the dumps strongly suggests failing hardware while the others could be due to hardware but not necessarily. I'd recommend running the system with only 1 DIMM at a time to see if you can isolate a failing module.
      My ComputerSystem Spec

  3.    07 Apr 2018 #3

    Hi, so i've ran the memtest on the each individual Memory stick and have still come up with 0 errors.

    Any further suggestions would be great :)
      My ComputerSystem Spec

  4.    07 Apr 2018 #4

    I am experiencing similar BSODs lately @ the same NTOSKRNL.EXE address - and I sincerely doubt my hardware is the culprit.

    See also this thread for reference:

    Can you help me figure out the root cause of these BSOD (see picture) - Windows 10 Forums

    What's your configuration exactly? Also, do you use SSD as a boot drive - and if yes, who's the manufacturer?
      My ComputersSystem Spec

  5.    07 Apr 2018 #5

    keytone said: View Post
    Hi, so i've ran the memtest on the each individual Memory stick and have still come up with 0 errors.

    Any further suggestions would be great :)
    I meant for you to use the system as you normally would but with only 1 DIMM installed at a time; to see if the problems occur with 1 DIMM and not the other. As I said, memtest86 does not reliably detect bad DDR4 from what I've seen.
      My ComputerSystem Spec

  6.    07 Apr 2018 #6

    Try using memtest86 from passmark. It does support DDR4 unlike memtest86+.
      My ComputerSystem Spec

  7.    07 Apr 2018 #7

    Spectrum said: View Post
    Try using memtest86 from passmark. It does support DDR4 unlike memtest86+.
    I'm talking about memtest86 from Passmark when I say I've found it unreliable at finding faulty DDR4 memory. I've seen it detect faulty DDR4 but not always. I'd say no better than 50 percent of the time, if even that often. That hasn't been your experience?
      My ComputerSystem Spec

  8.    07 Apr 2018 #8

    cwsink said: View Post
    I meant for you to use the system as you normally would but with only 1 DIMM installed at a time; to see if the problems occur with 1 DIMM and not the other.
    I'll use one ram stick at a time though and see what happens.

    Also, I cannot find any information regarding memtest86 failing on DDR4? Note: i am using memtest86 from Passmark.

    Any further suggestions, will try them all at this point, just looking to sort what is wrong. Cheers :)
      My ComputerSystem Spec

  9.    07 Apr 2018 #9

    keytone said: View Post
    I'll use one ram stick at a time though and see what happens.

    Also, I cannot find any information regarding memtest86 failing on DDR4? Note: i am using memtest86 from Passmark.

    Any further suggestions, will try them all at this point, just looking to sort what is wrong. Cheers :)
    There are many posts in certain tech support forums but I think it would be rude (and perhaps against the rules) for me to link them. From what I've seen, if memtest86 says a DDR4 DIMM is bad it most likely is. If it says a DDR4 DIMM is okay I don't have any confidence that it actually is okay. The most reliable test seems to be the 1 DIMM method under normal use to try to isolate a bad DIMM. The dump files you've provided could all be caused by bad memory and one of them is almost certainly caused by a bit flip. In my experience a bit flip is usually due to bad memory though not necessarily.
      My ComputerSystem Spec

  10.    08 Apr 2018 #10

    if memtest86 says a DDR4 DIMM is bad it most likely is. If it says a DDR4 DIMM is okay I don't have any confidence that it actually is okay

    So how can one obtain definite proof that RAM module is faulty - especially if one needs to report it back to supplier and ask replacement / refund? Tests are either conclusive, or not?

    I see quite a few people on various forums experiencing the same / similar issue - are you seriously suggesting that everybody's RAM is knackered? I find it very unlikely and rather - especially with some people reporting no similar issues encountered with Win 7/8 on their PCs earlier, I strongly suspect that there's something terribly wrong with Windows 10 kernel & memory management.

    EDIT: Spelling
      My ComputersSystem Spec


 
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