New
#11
Please use the tool again and upload a new zip file.
What commands with chkdsk did you use?
I assume you have used the windows memory diagnostics?
Please use the tool again and upload a new zip file.
What commands with chkdsk did you use?
I assume you have used the windows memory diagnostics?
Yes, Windows Memory Diagnostic is done. That was among the first few I did when I find this issue.
Attached is the new bsod file.
If you're using a program like Ccleaner, please stop it while troubleshooting.
This because these programs delete the dump files that we use to debug.
I downloaded from Nvidia because the one from Asus is very very outdated. The laptop is from 2010/2011.
After all the driver from Nvidia has always been working in Windows 8.1 anyway, so I don't think it cause the BSOD.
Attached is another log file using Belarc Advisor that hopefully can help troubleshooting.
N53SV | Notebooks | ASUS Global
The driver from Asus website is dated from 2011/09/13 for Windows 7. This will be even more incompatible with the current Windows.
Anyway, the driver installed was initially from Windows Update, which I then updated from NVidia website which have Windows 10 64-bit support.
Please try disabling the Nvidia Streaming Kernel Service in msconfig.
To disable this service in msconfig, press windows logo + r, type msconfig and press enter, go to the tab services, search for Nvidia Streaming Kernel Service and uncheck it, reboot if asked.