Hi Mark Rolinson ,
Welcome to Ten Forums BSOD forum.
There was 1 BSOD mini dump file.
When debugged it did not display a definitive misbehaving driver.
The bugcheck was 139.
Other event crashes displayed bugcheck A.
For all tests / steps please post images into the thread.
If there are any problems posting images please use one drive or drop box share links.
Perform the following steps:
1) open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
6) Run HDTune:
http://www.hdtune.com/
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 General Tips Tutorials
7) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM BSOD Tutorials
8) Upgrade the BIOS: Support for Alienware 15 R2 | Drivers & downloads | Dell US
1.2.4 > 1.3.12
Dell Alienware 15R2/17R3 System BIOS |
BIOS |
16 Aug 2017 |
|
|
Category: BIOS |
Importance: Recommended |
|
Version: 1.3.12 ,1.3.12 Older versions |
Release Date: 16 Aug 2017 |
|
File Name: Alienware_15R2_17R3_1.3.12.EXE [COLOR=#D74324 !important][/COLOR] |
|
File size: 8.85 MB |
|
Description: Dell Alienware 15R2/17R3 System BIOS |
Code:
Event[566]: Log Name: System Source: Disk Date: 2017-12-16T23:17:46.317 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-GDIA0SJ Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.
Code:
16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff803fba81ce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-8140-01.dmp
\\?\C:\WINDOWS\TEMP\WER-13046-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DC4.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DD4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DE4.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_b2e711bc1ee7da5e46b5827361feb958eb8c1a7_00000000_cab_048663c3
Analysis symbol:
Rechecking for solution: 0
Report ID: ade4a283-2c08-44a5-a6c7-12dddfe93464
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff803f3a4dcdc
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-12531-01.dmp
\\?\C:\WINDOWS\TEMP\WER-15921-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4853.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48A1.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48B2.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_c9777d5ecf37e366d0752c54a85ed6eadac5ed5_00000000_cab_0486240b
Analysis symbol:
Rechecking for solution: 0
Report ID: 35db7229-3009-428c-9b2d-55396deebb4d
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff803e3e81ce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-3937-01.dmp
\\?\C:\WINDOWS\TEMP\WER-6671-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER24AE.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_28fcecb5ff7676c86547bb93b2ca50cce73895_00000000_cab_04862e7a
Analysis symbol:
Rechecking for solution: 0
Report ID: 00464e4a-e5c5-4465-abfc-f3b5a3b40d5b
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff803cd66dce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-6609-01.dmp
\\?\C:\WINDOWS\TEMP\WER-10734-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER346D.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER348D.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER348E.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_9bbb608badf7621f6842a02b1dd6893ad2209dfd_00000000_cab_048632a1
Analysis symbol:
Rechecking for solution: 0
Report ID: b6793641-b4f0-4621-9b9f-d3ae71aba8a8
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff803b2079ce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121517-8031-01.dmp
\\?\C:\WINDOWS\TEMP\WER-11625-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37D8.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37E8.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37F9.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_7886785986a3134a802df3915b7bd19872602680_00000000_cab_04861f09
Analysis symbol:
Rechecking for solution: 0
Report ID: ca05bc5d-2073-4601-9f2b-7f33ef8ae773
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff80369a7ece7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-8015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12046-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39BD.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39CC.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39DD.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_ffbf2ede97b44336ad25c3c2eaa147246de2b7f_00000000_cab_04866e52
Analysis symbol:
Rechecking for solution: 0
Report ID: aa13cad2-bdd6-4c5c-a419-ab869891ede9
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff8034c8e9cdc
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-4015-01.dmp
\\?\C:\WINDOWS\TEMP\WER-5453-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER22AB.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_7117e81345d798172fb6622ed94249221e721_00000000_cab_048655f8
Analysis symbol:
Rechecking for solution: 0
Report ID: b81f9da0-2370-410e-a13a-a724a0bbda0e
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff80247c51cdc
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-3796-01.dmp
\\?\C:\WINDOWS\TEMP\WER-5234-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1E65.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_8fce779eef5e7d75e8f5284c107ab5a9a56941_00000000_cab_04863550
Analysis symbol:
Rechecking for solution: 0
Report ID: 109e3eac-a4d4-4db6-b72d-17bb2accf5aa
Report Status: 2049
Hashed bucket:16/12/2017 01:39 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff801eb676ce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121517-3203-01.dmp
\\?\C:\WINDOWS\TEMP\WER-5843-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2134.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_19fadba367eda6d7ec35777182a02d48338ed2a_00000000_cab_0485f5e6
Analysis symbol:
Rechecking for solution: 0
Report ID: 7ca2c027-6d16-4b63-858d-1f229530d920
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff8016aeecce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-11093-01.dmp
\\?\C:\WINDOWS\TEMP\WER-15343-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER471B.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER472A.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER473B.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_7c39be7ad3a17ee75d3345bedbe4d352426e5a2_00000000_cab_04865462
Analysis symbol:
Rechecking for solution: 0
Report ID: b6ed62cd-2b52-4610-a950-c03da6dfa1c7
Report Status: 2049
Hashed bucket:16/12/2017 01:39 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff80126074ce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121517-7546-01.dmp
\\?\C:\WINDOWS\TEMP\WER-12781-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D58.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D68.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D69.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_ba4d85d9382f157f2b307f3d9d926f4bb71b682e_00000000_cab_0485f559
Analysis symbol:
Rechecking for solution: 0
Report ID: 014ea0aa-d29d-4315-b43f-7cb5fa2f6b47
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff800efc6cce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121517-3703-01.dmp
\\?\C:\WINDOWS\TEMP\WER-5453-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F20.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_6373681132355635f4fed1c4fcd858ed8969a6b_00000000_cab_04861f77
Analysis symbol:
Rechecking for solution: 0
Report ID: 6de274e8-1bda-4738-8e27-6cd10653ab2b
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: a
P2: 8
P3: 2
P4: 0
P5: fffff800bfce3ce7
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-3984-01.dmp
\\?\C:\WINDOWS\TEMP\WER-5656-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FBD.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_bb330a0c27db101faa9cc9354c3607a48c6ba_00000000_cab_04862488
Analysis symbol:
Rechecking for solution: 0
Report ID: 693930e4-2014-44a2-a306-183a7fbe19dc
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 139
P2: 3
P3: fffff604865bec60
P4: fffff604865bebb8
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-3640-01.dmp
\\?\C:\WINDOWS\TEMP\WER-5281-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FAD.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_1f12f98a62d78fef74cf66ae5790f062374bd37_00000000_cab_04864d4d
Analysis symbol:
Rechecking for solution: 0
Report ID: 97c24a81-90e3-4b0a-82c9-7088be580f6c
Report Status: 2049
Hashed bucket:21/12/2017 00:20 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 139
P2: 3
P3: fffff40327b775c0
P4: fffff40327b77518
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\122117-12437-01.dmp
\\?\C:\WINDOWS\TEMP\WER-18531-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53CE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DF.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_603af06b6d142a62cc56fe441b493ef9aa1db1_00000000_030c53dc
Analysis symbol:
Rechecking for solution: 0
Report ID: 52641f7d-84cf-41dc-86fc-2919bf4e37b1
Report Status: 4
Hashed bucket:21/12/2017 00:22 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 139
P2: 3
P3: fffff40327b775c0
P4: fffff40327b77518
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\122117-12437-01.dmp
\\?\C:\WINDOWS\TEMP\WER-18531-0.sysdata.xml
\\?\C:\WINDOWS\MEMORY.DMP
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53CE.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DE.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DF.tmp.txt
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_603af06b6d142a62cc56fe441b493ef9aa1db1_00000000_cab_196a9e49
Analysis symbol:
Rechecking for solution: 0
Report ID: 52641f7d-84cf-41dc-86fc-2919bf4e37b1
Report Status: 2049
Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0
Event Name: BlueScreen
Response: Not available
Cab Id: 0
Problem signature:
P1: 139
P2: 3
P3: ffff8589dbc6f7d0
P4: ffff8589dbc6f728
P5: 0
P6: 10_0_16299
P7: 0_0
P8: 768_1
P9:
P10:
Attached files:
\\?\C:\WINDOWS\Minidump\121617-3921-01.dmp
\\?\C:\WINDOWS\TEMP\WER-5406-0.sysdata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F01.tmp.WERInternalMetadata.xml
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_8dbfe1fd2b5ae85501142d835b89fcd7bdf72f_00000000_cab_04866450
Analysis symbol:
Rechecking for solution: 0
Report ID: 55136978-61eb-4310-98f2-5b6820526281
Report Status: 2049
Hashed bucket: