Password Doesn't Work on New Email Account


  1. Posts : 29,078
    Windows 10 21H1 Build 19043.1023
       #1

    Password Doesn't Work on New Email Account


    I seem to have a real email problem with Outlook/Outlook.com

    The email address I used here somehow got compromised and every Spammer's list in history is sending me emails. So, I had to close it and create a new one. That one worked out perfectly, thank goodness.

    I have since created a couple more for specific purposes; after going through the process with Outlook.com, it opened up and showed the welcome email. OK, that was good, but then when I tried to add the email addy to my Outlook email client (Office 365), it refuses to acknowledge the password.

    I've tried the "forgot my password" route, but so far, I'm getting told I can't prove it's my account. This, within minutes of creating the silly thing! I wouldn't mind so much, but I'm running out of viable email IDs!

    Anybody got any idea of what may be going on?
      My Computer


  2. Posts : 30,198
    Windows 11 Pro x64 Version 23H2
       #2

    Hi Wynona.

    You need to go into Outlook.com and under security find get an App password. Use this password. It will be long and complex. You will need to get one for your phone on certain apps.

    This should only be necessary with two step engaged but it has been acting funny for me for the last six months. Since those big outages. I have two step on and I have to use my regular password. Can't explain it and life is to short to bother figuring out.

    Ken
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:51.
Find Us




Windows 10 Forums