1.    06 Oct 2017 #1
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    Password Doesn't Work on New Email Account

    I seem to have a real email problem with Outlook/Outlook.com

    The email address I used here somehow got compromised and every Spammer's list in history is sending me emails. So, I had to close it and create a new one. That one worked out perfectly, thank goodness.

    I have since created a couple more for specific purposes; after going through the process with Outlook.com, it opened up and showed the welcome email. OK, that was good, but then when I tried to add the email addy to my Outlook email client (Office 365), it refuses to acknowledge the password.

    I've tried the "forgot my password" route, but so far, I'm getting told I can't prove it's my account. This, within minutes of creating the silly thing! I wouldn't mind so much, but I'm running out of viable email IDs!

    Anybody got any idea of what may be going on?
      My ComputerSystem Spec
  2.    06 Oct 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,954
    Windows 10 Pro Build 1703

    Hi Wynona.

    You need to go into Outlook.com and under security find get an App password. Use this password. It will be long and complex. You will need to get one for your phone on certain apps.

    This should only be necessary with two step engaged but it has been acting funny for me for the last six months. Since those big outages. I have two step on and I have to use my regular password. Can't explain it and life is to short to bother figuring out.

      My ComputerSystem Spec


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