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Windows 10 Mail - Not able to add email accounts
Hi guys,
I have been using Windows 10 Mail app for a long time, and had two email accounts on this. One was my personal hotmail account, and one was an exchange account I use for work.
Last week the exchange account stopped working (no emails in the inbox or in saved folders). The personal account still worked but I was unable to access the account settings for either.
I tried to reset Mail, and re-add the accounts but this didn't work.
I have uninstalled and re-installed the Mail program but I cannot add either account now. I don't get any error messages it just keeps on loading and nothing happens when I try to add either account.
Can anybody assist? (Also I'm not that proficient at IT, so any explanation in layman's terms would be appreciated)
Thanks