New
#1
Microsoft Edge crashing on startup since most recent windows update
Hoping you all can help me with a sticky issue here, as my google-fu is failing me.
The issue:
Since installing the most recent windows updates (May 2017) Certain users at my organization are reporting that Edge is crashing almost immediately after opening. No error messages, the program just disappears. I've replicated the issue (so far) on four separate systems with very different hardware configurations.
I've tried the usual recommended steps to solve the problem with no success. So far I've tried:
On command line -
dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth
sfc /scannow
I've also tried:
- Deleting the Microsoft Edge folder in %localappdata% and reinstalling edge through powershell
- Deleting the registry entries under "Computer\HKEY_CURRENT_USER\Software\Classes\Local ---Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wek yb3d8bbwe\Children" (obviously after backing up the registry)
- Creating a new user profile on the affected machine(s)
So far, none of these solutions have helped. I'm stumped and my desk is going to have a permanent imprint of my face soon if I don't stop beating my head against it. Any suggestions?