1.    12 Jul 2016 #1
    Join Date : Jul 2016
    Posts : 3
    Windows 10

    Seeing older items in Mail for Windows 10


    Hello all

    Can you help me please? I have recently started working from home and am using Mail for Windows 10.

    There is just one problem - I cannot see older items - items shown in folders only go back about a month

    Is there anyway of seeing older items please?

    Thanks in anticipation
    Vicki
      My ComputerSystem Spec
  2.    12 Jul 2016 #2
    Join Date : Oct 2013
    N Calif
    Posts : 694
    W10 Pro (desktop), W10 (laptop), W10 (laptop), W10Pro (tablet)

    You need to go into Settings (Gear icon in lower left of screen), then Manage Accounts, select the mail account you wish to change, then "Change mailbox sync settings". The default is to sync only the last month but you can change it to "any time" to get everything synced.
      My ComputerSystem Spec
  3.    12 Jul 2016 #3
    Join Date : Jul 2016
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by strollin View Post
    You need to go into Settings (Gear icon in lower left of screen), then Manage Accounts, select the mail account you wish to change, then "Change mailbox sync settings". The default is to sync only the last month but you can change it to "any time" to get everything synced.
    Just had a look and Sync settings are "off" and the button to change them is greyed out
      My ComputerSystem Spec
  4.    12 Jul 2016 #4
    Join Date : Jul 2015
    Martensville
    Posts : 11
    Win 10 Home

    Does the button not turn blue when you click on it ?
    Quote Originally Posted by Vicki View Post
    Just had a look and Sync settings are "off" and the button to change them is greyed out
      My ComputerSystem Spec
  5.    13 Jul 2016 #5
    Join Date : Jul 2016
    Posts : 3
    Windows 10
    Thread Starter

    Quote Originally Posted by insulator17 View Post
    Does the button not turn blue when you click on it ?
    No, the button is greyed out and unusable
      My ComputerSystem Spec

 


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