Windows 10: Seeing older items in Mail for Windows 10

  1.    12 Jul 2016 #1

    Seeing older items in Mail for Windows 10


    Hello all

    Can you help me please? I have recently started working from home and am using Mail for Windows 10.

    There is just one problem - I cannot see older items - items shown in folders only go back about a month

    Is there anyway of seeing older items please?

    Thanks in anticipation
    Vicki
      My ComputerSystem Spec


  2. Posts : 680
    W10 Pro (desktop), W10 (laptop), W10 (laptop), W10Pro (tablet)
       12 Jul 2016 #2

    You need to go into Settings (Gear icon in lower left of screen), then Manage Accounts, select the mail account you wish to change, then "Change mailbox sync settings". The default is to sync only the last month but you can change it to "any time" to get everything synced.
      My ComputerSystem Spec

  3.    12 Jul 2016 #3

    strollin said: View Post
    You need to go into Settings (Gear icon in lower left of screen), then Manage Accounts, select the mail account you wish to change, then "Change mailbox sync settings". The default is to sync only the last month but you can change it to "any time" to get everything synced.
    Just had a look and Sync settings are "off" and the button to change them is greyed out
      My ComputerSystem Spec

  4.    12 Jul 2016 #4

    Does the button not turn blue when you click on it ?
    Vicki said: View Post
    Just had a look and Sync settings are "off" and the button to change them is greyed out
      My ComputerSystem Spec

  5.    13 Jul 2016 #5

    insulator17 said: View Post
    Does the button not turn blue when you click on it ?
    No, the button is greyed out and unusable
      My ComputerSystem Spec


 

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