Page 1 of 2 12 LastLast
  1.    05 Jul 2016 #1
    Join Date : Jun 2016
    Posts : 25
    Windows 10 32bit

    Windows 10 Freezing on Using Internet on Any Browser


    Just updated to Windows 10 on a brand new hard drive because the old one with Windows 7 was going bad. It was compatible and everything was fine. This has been absolute hell for my business when I get on the internet on any browser the computer locks up, first the screen then the mouse. Forced to shut off the computer and that doesn't mean when I go back on the internet it doesn't do it again. I've checked all drivers for updating, stress tests, virus scanning and the problem proceeds to happen. I have messed with the Fast boot and starting in Safe Mode (Doesn't happen in safe mode), however the problem still occurs on a Clean Boot (No apps on startup besides the generic). No idea what to do.
      My ComputerSystem Spec
  2.    05 Jul 2016 #2
    Join Date : May 2015
    Central IL
    Posts : 4,020
    Mac OS Sierra

    If you did an upgrade, there are issues when the upgrade moves stuff over from the old OS folder to the new one. Only way to fix is do a Clean Install. That means downloading and burning either to a USB key or DVD the Windows 10 ISO that you can download from Microsoft.com.
      My ComputerSystem Spec
  3.    05 Jul 2016 #3
    Join Date : Jun 2016
    Posts : 25
    Windows 10 32bit
    Thread Starter

    It is a brand new install.....there is no previous OS because I installed from a USB on the new hard drive.
      My ComputerSystem Spec
  4.    05 Jul 2016 #4
    Join Date : May 2015
    Central IL
    Posts : 4,020
    Mac OS Sierra

    Did you also turn off the Gateway to flush the IP tables and any old information that it could be retaining from when the computer had the previous OS.

    If you are running any kind of third party security software, try turning it off by disabling. Are there any other computers or devices in the house that are experiencing the same issue? What browser are you using?
      My ComputerSystem Spec
  5.    05 Jul 2016 #5
    Join Date : Jun 2016
    Posts : 25
    Windows 10 32bit
    Thread Starter

    Dont know how to turn off the gateway....no other compurers are experiencing the same issue at the business. I said it happens on all browsers.
      My ComputerSystem Spec
  6.    06 Jul 2016 #6
    Join Date : May 2015
    Central IL
    Posts : 4,020
    Mac OS Sierra

    You unplug the gateway, which is your modem that you have to get Internet.
      My ComputerSystem Spec
  7.    06 Jul 2016 #7
    Join Date : Jun 2016
    Posts : 25
    Windows 10 32bit
    Thread Starter

    So, just unplug my modem. Plug it back in?
      My ComputerSystem Spec
  8.    06 Jul 2016 #8
    Join Date : Jun 2016
    Los Angeles
    Posts : 960
    Windows 10 Pro

    Unplug the Modem and the Router if two separate devices. Wait 15 seconds and Plug the modem in first then the router. Then restart the troubled computer. When all the lights come back on the Router and Modem, try it again.
    If this doesn't help, go to Start/Search and type CMD, Right click the CMD results and Run As Administrator. In the Elevated Command Prompt type SFC /scannow and press enter. This will replace any missing system files.
      My ComputerSystem Spec
  9.    06 Jul 2016 #9
    Join Date : Jun 2016
    Posts : 25
    Windows 10 32bit
    Thread Starter

    Okay I will try this when I get the chance.

    Edit: I appreciate your help thus far by the way.
      My ComputerSystem Spec
  10.    15 Jul 2016 #10
    Join Date : Jun 2016
    Posts : 25
    Windows 10 32bit
    Thread Starter

    Nothing wrong...except recently it froze on the login screen to windows after turning it on. So, this is completely separate from the browser/network.
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Wireless disconnect when opening internet browser
Hello friends New TV box with Windows 10 Connects to the wireless network without problems and shows strong signal. ping the router and the external dns is continuous without problems. As soon as I open a browser (Chrome or IE) ping stops . ...
Network and Sharing
Windows 10 Freezing Problems, Internet Connections, Slow Login
I've had nothing but problems ever since I upgraded to windows 10. I was forced to revert back to Windows 7 after a 1 hour (not exactly, I stopped paying attention to it while it was going) of it updating. The moment I got started I got hit with a...
General Support
Internet Explorer Still the Number One Browser in the World
45972 Read more: https://t.co/8rnMuajEkB
Windows 10 News
Windows 10's speedy new Project Spartan browser will ditch Internet Ex
Windows 10's speedy new Project Spartan browser will ditch Internet Explorer name | PCWorld
Browsers and Email
Internet Explorer 11 now most used web browser in World
Read more...
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:42.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums