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Microsoft edge
Microsoft Edge gray screen frozen. Cannot close the gray screen. Any help or suggestions appreciated.
Microsoft Edge gray screen frozen. Cannot close the gray screen. Any help or suggestions appreciated.
Thanks, Caledon Ken
Task Manager is hidden under the gray screen, I am helping a friend by phone and they could not find Task Manager.
So when they press those three keys together a blue screen comes up. The click Task Manager and it hides behind gray screen?
Thanks for the reply's!
Task Manager works! How to stop the Microsoft Edge gray screen and freeze. What is causing this to happen, bug, error or ?
Hi, do you mean ... your PC is working normally, except when you launch Edge?
And if you create a new user for test purposes, does the same thing happen?
(This is useful to distinguish between user profile problems and general Windows problems).
If it is an Edge- only issue, try
Reinstall and Re-register Apps in Windows 10 | Tutorials
(search that for Edge, then follow instructions at the top of the section - Option 2).
Hi: dalchina
Yes, the computer is working normally, and Edge does not give the gray screen all the time. The problem seems to occur after the computer has not been used for a period of time. As I stated in a early post I am commutating by phone with a friend and I am trying to help him. I will use Quick Assist to try and resolve his problem when I have a idea on what to try. I have asked the friend to make a picture of the Edge gray screen the next time it happens and send it to me. I will post the picture when I get it.
It's been almost 2 months since I posted the question. I have not heard anything or been told if the problem still exist.
I am marking this thread as solver.