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#1
Data Backup Issues
Hi all
I'm a desktop engineer by trade to start with so am very familiar with most things that my topic covers. But this one issue has me a little bamboozled lol
In my work, I never experience this so I believe it is down to permissions etc...
The problem is...Sometimes I fix machines at home. In doing so, general procedure, backup users data and reimage the machine depending on the problem.
I will backup the users data to my machine slaving their drive into my PC using sata 3. Diskpart their drive, clean it, repartition and copy the Windows install to the drive then boot the drive straight into the installer.
Install Windows, run all updates, get fully functional.
Now the part where it all falls down, and this doesn't happen always, just sometimes.
Put their drive back into my PC slaved on sata again, Either create a folder on the C drive or use a pre created folder I made whilst the laptop was booted called data or backup or something similar.
Dump their files back into that folder. Eject the drive from my machine properly (hot swap all setup correct), put the drive back in their laptop. Boot said laptop.
Navigate under Windows Explorer to the folder I put the data in...And there is NOTHING to be seen. No files, no hiddens, nothing. The data has GONE. But the space is still showing as used up under the main Explorer drive sizes.