New
#1
Multiple Software not working: Windows Essentials, Acronis, Windows Up
Hi All-
First time posting here and fingers crossed.
I have a new Alienware PC that came with Windows 8.1. Everything was working great. I went on vacation and came back last Saturday the 8th. Turned it on and let it run. I believe several patches were installed (MS updates). Strangely, I noticed my Acronis Trueimage 2015 was stuck at "calculating" for the next job.
Now onto Windows 10. I noticed that the update was available and thought I could fix Acronis after the W10 upgrade. Upgrade complete... no issues, no errors, looked good.
Since upgrading I noticed Windows Live mail would just hang on the intro screen. Uninstalled. Upon re-install of Windows Essentials it just hangs on the install screen
Acronis: Uninstalled, reinstalled. It is still hanging on the "calculating time"
Windows update: I thought, "maybe there is a patch out there". When I run Windows update it shows (3) available. When I tell it to install/download it just hangs at 0% downloading.
I have to think all of these issues tie back to something common. I am not software savy enough to know where to start.
The only step I have taken so far is to make sure Java is on the latest version. After that-- still all the same symptoms.
Advice, direction, suggestions appreciated!
Thanks!