Create restore point not working (error)

Paultx · 25 Dec 2018

In previous versions of Windows 10, I could create restore points by typing the related phrase then clicking the item in the Start menu.

Now I have Windows 10 Pro 1809 (17763.195) and I can still launch Create restore point via Start menu, but I get this message:

C:\Windows\system32\SystemPropertiesProtection.exe
Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item.

Create restore point not working (error)-nwwintsh.png

What's wrong? Is there a fix? TIA.

dalchina · 25 Dec 2018

Hi, is it possible explorer has crashed since you logged on? This does cause this (just seen it).

You can see crashes in your Reliability History - Reli in the search bar- and click red X.

If so, try logging off, on and retry create restore point.
Please note: Using a S. Restore is often unsuccessful, so don't rely on this alone.

If I use, say, Win key + S, resto , click the result, I get the appropriate dialogue for S Restore.

Explorer crashing similarly breaks links to troubleshooters in Settings- but not from the Control Panel.

Paultx · 26 Dec 2018

dalchina said:

Hi, is it possible explorer has crashed since you logged on? This does cause this (just seen it).

I shut the PC down yesterday, turned it on today and the problem is gone! Guess it was an Explorer crash as you said. Thanks again.

dalchina · 26 Dec 2018

It's confusing the message seems so precise and problematic when in a way it's a Windows bug- and not the first thing you think of.

You can check your Reliability History to see if there has been such a crash. I'm currently trying to find what's causing mine - usually once per session for a little while now.