Hackers remotely turning on our computer


  1. clarisia2
    Posts : 1
    Windows 10
       New #1

    Hackers remotely turning on our computer


    We have a problem: hackers are remotely turning on our computer at night.

    Fortunately, they don't seem malicious, but it's very unpleasant and needs to stop.What we've done so far to solve this:

    1. Looked at: How to Remotely Turn On Your PC Over the Internet.
    2. Tried to turn off Wake on LAN. Couldn't find anything in the motherboard manual about Wake on LAN.
    3. Turned off Wake on magic packet. Hackers came back anyway.
    4. Took it to the shop that built the PC. They too tried to turn off Wake on LAN, couldn't find it, ran a virus scan, and charged us lots of money. Hackers came back anyway.
    5. We looked around for other routes hackers might use. We got some Google hits on ports that might be open, say, to give access to remote service desk access. We didn't come up with anything decisive here.

    How should we proceed from here? Many thanks in advance for your help.

    Computer specs in question, not to be confused with the site computer specs:
    Motherboard: ASUS A55BM-E
    CPU: AMD A8-5600K APU with Radeon HD graphics
    RAM: 8GB
    Disk: 1 TB
    OS: Windows 10 Home
      My Computer
    Quote Quote

  3. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #2

    It's more than likely something connected to a USB port that is turning your computer on. Want to prove it? Just unplug the ethernet cable from the network card, if the computer still gets turned on, it's not hackers coming in through the network, nor network related at all. Then after it comes on again with the network cable unplugged, unplug everything that is plugged into USB ports and see if that stops it.
      My Computer
    Quote Quote

  4. simrick
    Posts : 16,325
    W10Prox64
       New #3

    clarisia2 said:
    We have a problem: hackers are remotely turning on our computer at night.

    Fortunately, they don't seem malicious, but it's very unpleasant and needs to stop.What we've done so far to solve this:

    1. Looked at: How to Remotely Turn On Your PC Over the Internet.
    2. Tried to turn off Wake on LAN. Couldn't find anything in the motherboard manual about Wake on LAN.
    3. Turned off Wake on magic packet. Hackers came back anyway.
    4. Took it to the shop that built the PC. They too tried to turn off Wake on LAN, couldn't find it, ran a virus scan, and charged us lots of money. Hackers came back anyway.
    5. We looked around for other routes hackers might use. We got some Google hits on ports that might be open, say, to give access to remote service desk access. We didn't come up with anything decisive here.

    How should we proceed from here? Many thanks in advance for your help.

    Computer specs in question, not to be confused with the site computer specs:
    Motherboard: ASUS A55BM-E
    CPU: AMD A8-5600K APU with Radeon HD graphics
    RAM: 8GB
    Disk: 1 TB
    OS: Windows 10 Home
    Hi clarisia2 and welcome to Tenforums.
    Your router may have WOL setup, so check that out.
    If you have Teamviewer installed, uninstall it for now.
    Uncheck "Allow Remote Assistance" here:

    Hackers remotely turning on our computer-image.png

    Unplug/disconnect the system from the internet before shutting down.

    See if that doesn't stop it from coming on during the night.

    What are these "hackers" doing with the system anyway? Can you tell?
      My Computer
    Quote Quote

 

  Related Discussions
Managing a Computer Remotely
in Network and Sharing

Hello. I am new to this forum, and don't know anything about Windows or administration. I would like to know what I would need to do to manage another Windows computer remotely. This might include the ability to changes settings on the remote...
Hi! Is there a way to change a PC description running windows 10 remotely ? We have a domain environment with multiple workstations and we would like to change their description without the need of physically accessing the PC. Is there maybe a...
Hello Tenforums! Simple question, every time I turn off my computer and the Windows 10 "Shutting Down" window comes up, I get a noise just before it fully shuts down, I checked if it was a sound that was set but there's no "shutting off" or "log...
Can I start a computer remotely?
in Network and Sharing

I have retired an old computer and placed it inside my home theater system. I have it networked, have installed Ethernet and use the TV as a monitor. Problem is that the TV is usually used by family in the evenings when I want to use it on the...
Greetings! I have a weird error using Windows 10: I cannot change / adjust brightness at all. I have the latest updates for every drivers, programs and all, not sure why the system does this. Sometimes the screen brightness is 100%, sometimes just...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 13:16.
Find Us




Windows 10 Forums