Getting rid of PUA:Win32/ByteFence

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  1. Posts : 108
    Windows 10 Pro
       #1

    Getting rid of PUA:Win32/ByteFence


    I have gone to Settings --> security-->Windows Security -->Virus & threat protection . Clicked on "no action needed" -->and I see PUA:Win32/ByteFence. I then click on start action.

    When I go back later it is still there. And as time passes there are several on different dates.

    As far as I know I don't have ByteFence installed.

    How do I get rid of these?

    And if I have to buy something what is the cheapest.

    Windows 10, version 22H2
      My Computer


  2. WXC
    Posts : 13,170
    Windows 10 Pro 64-bit 22H2 19045.4046
       #2

    Hello, Sue.

    About ByteFence

    Download and run Malwarebytes Free, and it will take care of removing it.

    When you DL, it will be a Premium Trial version, but will revert to free, after a short while. No need to purchase, if you don't want to. Great little program.
      My Computer


  3. Posts : 352
    Windows 11 Home (x64) Version 23H2
       #3

    Howdy @SueJohnson as WXC stated, and i would run AdwCleaner also !

    Download these 2 programs & run them, when done post the logs so we can see if that problem goes away or do i need to have you run a more stronger program ??
    Malwarebytes AdwCleaner >>> Download AdwCleaner
    Please download AdwCleaner and save it to your Desktop
    * Close all open programs and browsers
    * Right click on the icon and select Run as administrator
    * Click Scan now
    * Allow the program to Quarantine what it finds except for Pre-installed applications if you would like to keep those or other entries you would like to keep
    * When completed click View Scan Log File
    * Copy and paste the contents in your reply
    * Click Skip Basic Repair if it appears then close the program

    ===========

    Full System Scan with Malwarebytes Antimalware >>> https://www.malwarebytes.com/mwb-download
    * If not existing, please download Malwarebytes' Anti-Malware to your desktop.
    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

    * If the program is already installed:
    * Run Malwarebytes Antimalware
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform fullscan, place a checkmark on all hard drives, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad. Please save it to a convenient location.
    * The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    * Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt
    *** Post that log back here or just tell me what it found ?
    If it is to long then you will have to zip it or find a site to download it to & let me know where !

    Post the logs so i can read them unless nothing is found ! If they are to big then zip them up & give me a link !!

    Thanks !
    Chuck
      My Computer


  4. Posts : 9,791
    Mac OS Catalina
       #4

    False Positive.
      My Computer


  5. Posts : 108
    Windows 10 Pro
    Thread Starter
       #5

    Huh?

    - - - Updated - - -

    After the scan has run there is a list with them all check marked, but the choices are quarantine or save results. There is no option for Remove selected. Should I click quarantine?
      My Computer


  6. Posts : 352
    Windows 11 Home (x64) Version 23H2
       #6

    @SueJohnson, yes click Quarantine !
      My Computer


  7. Posts : 108
    Windows 10 Pro
    Thread Starter
       #7

    How to I upload the log files. I tried copy and paste and it didn't work.
      My Computer


  8. Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #8
      My Computer


  9. Posts : 352
    Windows 11 Home (x64) Version 23H2
       #9

    @SueJohnson ........ @Paul Black posted a link to the instructions ! Thanks Paul !!
      My Computer


  10. Posts : 108
    Windows 10 Pro
    Thread Starter
       #10
      My Computer


 

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