Antivirus Warning

Chosen Man · 08 Aug 2023

Hello. Newbie here....be gentle! I have a minor but very annoying problem. I have McAfee Antivirus on my HP laptop running Windows 10. Over the last couple of weeks a Windows warning keeps popping up sometimes telling me that the antivirus is turned off, which it isn't, and sometimes that McAfee is out of date and needs updating, which it doesn't. Sometimes there is a red cross on the Security Shield which changes to green when I click on the warning. Any ideas?

Megahertz · 08 Aug 2023

Welcome to the forum @Chosen Man

Did you run a full AV scan on all drives?

Chosen Man · 08 Aug 2023

Megahertz said:

Welcome to the forum @Chosen Man

Did you run a full AV scan on all drives?

McAfee doesn't seem to give that option now. Just "Run Scan". Used to be "Run Quick Scan" and "Run Full Scan"....which took an age to complete.

Megahertz · 08 Aug 2023

Do you have any other computer to download a portable scanner?
Do you have a Win 10 installation USB drive?

Try3 · 08 Aug 2023

Chosen Man said:

Over the last couple of weeks a Windows warning keeps popping up sometimes telling me that the antivirus is turned off, which it isn't, and sometimes that McAfee is out of date and needs updating, which it doesn't. Sometimes there is a red cross on the Security Shield which changes to green when I click on the warning.

I'd like to see a screenshot so I can consider whether or not the warning is genuine.
It might be a hacker trying to get you to click on their popup.

All the best,
Denis

Megahertz · 08 Aug 2023

Try3 said:

I'd like to see a screenshot so I can consider whether or not the warning is genuine.
It might be a hacker trying to get you to click on their popup.

All the best,
Denis

here is a tutorial on how to post an image
How to Upload and Post Screenshots and Files at Ten Forums