Have I been infested by some malware called "Kies 4.3.22053.2" ?

Hello

According to CCleaner (Free), I still have a copy of "Kies 4.3.22053.2" that needs to be updated.

I have not used Samsung Kies for at least a year and I don't want it. But I couldn't find it anywhere on my PC.
Even 'Everything' (full local file search by voidtools) found nothing.
So I installed the latest copy of Kies and then immediately uninstalled it using RevoUninstall (v2.3.8), which I got to search for leftovers, all of which I got it to delete.

But having then rebooted my PC, guess what? Ccleaner STILL says that I have a copy of "Kies 4.3.22053.2" that needs to be updated! But Everything (voidtools) still can't find any files with "KIES" in their names (except various references to "cookies"!)

Have I been infested by some malware called "Kies 4.3.22053.2" ?

Any suggestions?

J

ship69 said:

Hello

According to CCleaner (Free), I still have a copy of "Kies 4.3.22053.2" that needs to be updated.

I have not used Samsung Kies for at least a year and I don't want it. But I couldn't find it anywhere on my PC.
Even 'Everything' (full local file search by voidtools) found nothing.
So I installed the latest copy of Kies and then immediately uninstalled it using RevoUninstall (v2.3.8), which I got to search for leftovers, all of which I got it to delete.

But having then rebooted my PC, guess what? Ccleaner STILL says that I have a copy of "Kies 4.3.22053.2" that needs to be updated! But Everything (voidtools) still can't find any files with "KIES" in their names (except various references to "cookies"!)

Have I been infested by some malware called "Kies 4.3.22053.2" ?

Any suggestions?

J

Please post a screenshot of the CCleaner notification. Is this the PC Optimizer section ?

How to Upload and Post Screenshots and Files at Ten Forums

Personal opinion, but I am leery of the CCleaner PC Optimizer and Driver Updater. May be false notification, may not ?

After running REVO, also manually check your registry and Program Files, Data Files and User Files on the C drive for remnants of Kies.

If 'Kies' doesn't refer to one or more files then search the registry using, for example, Nir Sofer's RegScanner.

Hope this helps...

csun said:

Please post a screenshot of the CCleaner notification. Is this the PC Optimizer section ?
How to Upload and Post Screenshots and Files at Ten Forums
Personal opinion, but I am leery of the CCleaner PC Optimizer and Driver Updater. May be false notification, may not ?
After running REVO, also manually check your registry and Program Files, Data Files and User Files on the C drive for remnants of Kies.

Nope, it is the Healthcheck section of CCleaner. From bitter experience, I now never use third party optimizers or driver updaters.



I have used Everything (voidtools) to remove all files that have KIES in the name.
It sounds like some garbage has been left behind in the windows Registry, however I don't trust myself to do anything with the Registry!

I tried the method of using Windowskey+R to run:
"C:\Program Files (x86)\InstallShield Installation Information\{88547073-C566-4895-9005-EBE98EA3F7C7}\setup.exe" -runfromtemp -l0x0409 -removeonly"
But that failed.

Damned Samsung. How dare they write software that is so invasive and so hard to remove?
J

ship69 said:

.
It sounds like some garbage has been left behind in the windows Registry, however I don't trust myself to do anything with the Registry!





J

Create System Restore Point in Windows 10

If you don't want to manually clean the register. try setting a System Restore point back to the date before KIES was installed.

. I do not know how far you can go back to set a System Restore point.

Did you try REVO unnistaller as mentioned in post #2 ?

May also want to google for other methods. Sounds like you download other programs and then delete. Also, consider a System Reset.

csun said:

Create System Restore Point in Windows 10
If you don't want to manually clean the register. try setting a System Restore point back to the date before KIES was installed.

. I do not know how far you can go back to set a System Restore point.

Did you try REVO unnistaller as mentioned in post #2 ?
May also want to google for other methods. Sounds like you download other programs and then delete. Also, consider a System Reset.

No, that version of KIES was originally installed many years ago.

Yes, I did try REVO Uninstaller. It's my default application for removing applications.

A from memory a System Reset would uninstall ALL of my applications, no?
(Sorry that's not an option to resolve this - what appears to be - just minor irritation... unless of course it's actually malware)

J

Hi, I had the same problem , I uninstalled "Smart Switch" and it fixed the problem.

It's my experience that CCleaner is not entirely honest about 'problems' it finds. It's just a come-on to get you to buy the full version.

As an experiment, I clicked the CC driver updater button and CCleaner found 20 out of date drivers. To update, I had to either buy the full program or start a 7 day trial - I chose the latter.

I clicked update again, and after a brief scan CC said 'no updates required'. It was a con.

I reverted my system to a Macrium image I'd taken before this experiment - so no harm done.