no access to restore point windows 10?

Bree said:

Did you try making a Recovery Drive? That can do the factory reset too.

PS: Welcome to this thread @simrick, I was hoping you would join in and lend your considerable expertise. The offline scan from Kyhi's disk is an excellent suggestion (wish I'd thought of that :)).

Happy to help, if I can. Kyhi's tool has saved many a computers from disaster.

Belial said:

Right now I am downloading the tool to do this says that I have an hour and 23 minutes remaining for the download. However, I'm having some slight concern because it's saying that I cannot do a recovery on this PC like I said whatever has been planted in this computer it's very nasty it's lock things down. I can browse internet download things no problem but when it comes to taking measures to remove whatever's on this computer it's so deep it won't allow you to do it

Belial, I suggest you find a clean computer to download Kyhi's rescue media and create the flash drive. It would not be prudent to try and do it from your compromised system.

If simrick's suggestion doesn't help, you may be able to download 'factory reset' recovery media from your PC's manufacturer. If you edit your system specs to add the make and model details it would help us find out what's available.

Edit them here: https://www.tenforums.com/profile.php?do=extra

Belial said:

Right now I am downloading the tool to do this says that I have an hour and 23 minutes remaining for the download. However, I'm having some slight concern because it's saying that I cannot do a recovery on this PC like I said whatever has been planted in this computer it's very nasty it's lock things down. I can browse internet download things no problem but when it comes to taking measures to remove whatever's on this computer it's so deep it won't allow you to do it

Makes no difference once you boot the system to Kyhi's rescue media. Your Windows operating system will not be running; therefore, the infection will be dormant, and Malwarebytes should be able to give you control back of your system after it's run, cleared out what it found, and you boot back into your OS.

And, as Bree suggested, it would help very much if you could provide the log files of what has been found on the system. Some infections have very specific removal methods.

Belial said:

It's just about downloading this recovery I have 15 minutes left. I wonder if I can do a recovery Drive using my camera SD card I can't find flash drive anywhere

Unknown. You haven't filled in your system specs, so we have no idea what sort of system you have.

Why don't you take a break, grab a flash drive at the store tomorrow. But, again, I don't know how reliable that download will be on an infected system. Perhaps you could download it tomorrow on a friend's clean system.