Thanks for your help but that would not have worked as I did not have a login that worked thus could not run registry editor.

My goal here was to get the users saved passwords, then import them...

A friend of mine who is profoundly dyslexic has asked me to fix their laptop.

It has the following error

"the user profile service failed the sign-in"

"User profile cannot be loaded"

So ...

Personally I HATE Win10 because at best it is just an advertising platform and at worst it is Spyware.

I ended up creating a dual boot system with Win7 and Win10, but I hardly ever use Win10.
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