Tried the disable fast boot trick and that didn't help. I sent my laptop back to HP and they checked it out and said there was no problem with the computer. An MS tech went thru the system before I...

Exactly, the drive worked on the usb 3 port on my ASUS q302, once I flipped a BIOS switch to disable legacy support. There's no similar switch on my HP Starwars BIOS and no one seems to know how to...

I don't want to "blame" anyone, I just want the crap to work as advertised. By the way, when is MS gonna fix the audio driver for Skype, that's been going on for about a year now.

This is a seagate drive, not some off-brand stuff, it should plug and play.

That didn't work. I've been using the usb 2 port, so all is not lost. But what's the point of having a fast usb 3 if it's defective. And I say defective because something this simple should be...

I had the same problem trying to attach a Seagate drive to my ASUS q302LA. When I disabled the legacy support for usb in BIOS it enabled the USB 3 capabilities of the drive. Now that I have a HP...