I meant an error in ipconfig.

At the command prompt, I get an error in ip infix saying "media disconnected." I've tried the reset commands that I found on the internet but it didn't fix it. I can't seem to find other things to...

Yes, we tried that.

My aunt did the free Windows 10 update from Windows 7. After the update she had no internet connection so she decided to roll back to Windows 7. After the roll back, she still has no connection. ...