Thanks Kari

a fifth attempt got it working for me. I logged in as an another admin user, as opposed to the account that was having trouble and ran sysprep from there. This one worked, so assume...

HI Kari, hope you can help
I've moved profiles to a new drive, done all the above and have the no start menu issue.
Brand new user is fine
Can move the profile back to C:\ and it returns, it's all...