I will look into doing that, thanks for the help.

[QUOTE=Cliff S;421330]You will need to backup any important files, documents, media and such before hand, as it sets your PC back to a fresh new state.


Will it delete all of the programs, such...

Yes, it is activated. What will happen if I reset the computer?

I have turned off McAfee but it did not work.

I already tried that tutorial. The popup screen in the in step 2 does not look like the popup screen I see.
Mine says:
Choose an Account...

If by signed in you mean signed into Windows 10, I use a local account and my windows 10 has all of the latest updates. Also I use a McAfee firewall.

Thank your for this suggestion, but I am sorry to say it did not work. I wonder if there is a program in my startup that could be causing this.?

Time zone, date and time are correct.

Thank you for your reply and your suggestion, unfortunately it did not work.
When I click on the pop up that says Choose Microsoft Account I get a pop up that is a blank screen and it goes away...

I have installed all the latest Windows 10 that I know of.

I think I am the only person using Windows 10 that has this problem. The people I have talked to at Microsoft have not idea why this is happening. As it is now the apps portion of Windows 10 is...

I just upgraded to Windows 10 from Windows 7 and I decided to add an app. I clicked on the store app and then picked the app I wanted and then clicked on Free. A menu came up that said choose...