Thank you so much!! :) How frustrating! We checked for updated drivers through Windows and it said everything was current. Looks like we're good now. Thanks again!

It is a Intel (R) dual band wireless-AC 7265

It was a Microsoft account. I logged in as a local account, reset adaptor and configured the new connection manually. .. unfortunately didn't work. Thank you though!

I tried these each of these suggestions to no avail. I somehow got it to connect once but it didn't work on restart and I was unable to replicate the connection. One thing that seemed strange was...

Following, we have the same problem.