I'd do that too. Definitely do not what anonymous dialogs popping up about software updates. That would drive me absolutely loco :confused:

Oh...forgot to answer your other question. You were doing the right thing not to install when you do not know what is doing. For all you knew, it could be malware.

Verizon may be the idiotic vendor you are seeking. Please post a screenshot (or is it exactly like this, appearing above your taskbar?):

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