Hi,

You could try to manually upgrade via an installation disk. The installation media is available on the Microsoft site.
...

Hi Larry,

Open an elevated command prompt (admin) and type:

schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"

Click enter


This will...

Hiya Larry and welcome to the forum :)

What does winver say your Windows version is? ie Does it say Service Pack 1?