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#1
Laptop hangs unexpectedly
Good day,
Hope everybody is safe and sound.
I would like to request your help to resolve the issue. My laptop hangs unexpectedly. I am unable to find the exact cause of the fault. Lately, the frequency of hangs have increased a lot. This being my home cum work laptop also has hampered my office work to a great extent. I have to hard reboot again to use it. The task mgr. also doesn't show up. The system totally becomes un responsive.
I updated the drivers & windows, but still the issue persisted.
I am attaching herewith below logs for your perusal.
1.dxdiag file.
2. logs from 13.04.2020 from event viewer
3. logs from 12..04.2020 from event viewer
4. logs of similar hangs (unresponsiveness) from event viewer.
5. Winver v1909 (18363.752 build)
I use win defender antivirus only. scan show no malware/virus.
Kindly advise if additional data is needed.
Your assistance is greatly required and appreciated.
Await Yours,