1.    11 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 1
    Windows 7 pro

    Network card failure

    Hi I'm sure there must be a few who have experienced this.

    I've done an upgrade and removed all Cisco VPN software / Kaspersky.

    I upgraded the intel NIC 82577 to the latest driver before upgrading but I still get the error the message in device manager that the NIC is not working with error code 39.

    tried re-installing / removing the NIC updating the drivers manually of which it tells me the drivers aren't 64 bit, but they currently work on my windows 7 64bit,
    Looked up the deleting the reg key (does not exist on my system)
    I have another PC with the same problem of which I did the system reset and the NIC worked fine on that, the problem is that after reset the activation then fails with Activation key not compatible enter a different code.

    Can anyone recommend the best course of action to get to windows 10 and get a working licence?

    Thanks in advance
      My System SpecsSystem Spec

  2.    11 Sep 2015 #2
    Join Date : Aug 2015
    I'm in the ghetto
    Posts : 705
    Windows 10 Pro x64

    Hi greg and welcome to the forum.

    What driver are you currently using for the Intel 82577? Are you on 20.2? If you are, then maybe you can do a manual install of the driver using compatibility mode to enable functionality.


    As far as your activation issues are concerned. Please start a new thread in the "Windows Updates and Activation" sub-forum. This should be your most urgent priority as certain functions of Win10 will not be working correctly without full activation. I am assuming you upgraded to Win10 from within Win7. ie You didn't try to upgrade via a clean install
      My System SpecsSystem Spec


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