Windows 10: Network card failure

  1.    11 Sep 2015 #1

    Network card failure

    Hi I'm sure there must be a few who have experienced this.

    I've done an upgrade and removed all Cisco VPN software / Kaspersky.

    I upgraded the intel NIC 82577 to the latest driver before upgrading but I still get the error the message in device manager that the NIC is not working with error code 39.

    tried re-installing / removing the NIC updating the drivers manually of which it tells me the drivers aren't 64 bit, but they currently work on my windows 7 64bit,
    Looked up the deleting the reg key (does not exist on my system)
    I have another PC with the same problem of which I did the system reset and the NIC worked fine on that, the problem is that after reset the activation then fails with Activation key not compatible enter a different code.

    Can anyone recommend the best course of action to get to windows 10 and get a working licence?

    Thanks in advance
      My ComputerSystem Spec

  2. WhyMe's Avatar
    Posts : 705
    Windows 10 Pro x64
       11 Sep 2015 #2

    Hi greg and welcome to the forum. :)

    What driver are you currently using for the Intel 82577? Are you on 20.2? If you are, then maybe you can do a manual install of the driver using compatibility mode to enable functionality.

    As far as your activation issues are concerned. Please start a new thread in the "Windows Updates and Activation" sub-forum. This should be your most urgent priority as certain functions of Win10 will not be working correctly without full activation. I am assuming you upgraded to Win10 from within Win7. ie You didn't try to upgrade via a clean install
      My ComputerSystem Spec


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