New
#1
Says I have internet access but I believe I do not
I have recently got a virus where I believe I got rid of by restoring my HP laptop back to factory settings however...since this I have had my internet connection say internet access however it always disconnects and it also has no "bars" of connection. Is this a problem with the virus, if so how can I remove it, or is it a system error. Do I need to take it back to currys or can I do it manually