I updated to windows 10 on my Sony Vaio fit 13a SVF13N25CG (running Windows 8.1 when bought) yesterday. And I updated by following the instructions from sony.
After updated, I wanted to clear all data on my notebook, so I executed windows 10 factory reset (didn't use the factory reset provided by Vaio). So all the pre-installed programs, including Vaio care, are lost. I just want to reset the notebook to the situation when I bought it. However, when I executed Vaio recovery solutions and try to "started recovery wizard" -> "skip rescue", a error 393 appeared (An error occured while executing an application).
What can I do to solve this problem? I just want to reset my notebook to its factory setting (same as when I bought it).
btw, I made a recovery usb using vaio care before I carried out factory reset. But it didn't work under the rescue mode of Vaio (same as the error 393 memtioned above, to "started recovery wizard" -> "skip rescue", a error 393 appeared).
Thank you for help~