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#1
Computer became 32 bit when I upgraded 10 Windows 10
About a week ago I went to a pawn shop and bought my laptop. It's an HP Envy, Windows 10, but I forgot the model number. Anyway, the sticker on the bottom says "Windows 7" so I'm assuming it was upgraded to Windows 10. It was 64 bit, with 8 GBs of ram. AMD A6-4455M APU with Radeon HD Graphics. 2.1 Ghz.
When I got home, I decided to factory reset my laptop. I left it running and went off to do other stuff. When I came back, I found a blue screen of death with the message saying something along the lines of an unexpected boot.
I looked up a bunch of information for about an hour, but eventually I was able to fix the problem by re-booting windows 10 using a flash drive.
I installed Windows 10 for a different computer using a Windows 7 laptop with 4 gbs of ram and a 64-bit processor. However, when I booted my new laptop, its specs changed.
Instead of 64 bit, it was 32 bit with a "64-bit processor" and because of this couldn't use the 8 gbs of ram available. How do I fix it so it's 64 bit again?