Windows 10: Computer became 32 bit when I upgraded 10 Windows 10 Solved

  1.    16 Sep 2015 #1

    Computer became 32 bit when I upgraded 10 Windows 10

    About a week ago I went to a pawn shop and bought my laptop. It's an HP Envy, Windows 10, but I forgot the model number. Anyway, the sticker on the bottom says "Windows 7" so I'm assuming it was upgraded to Windows 10. It was 64 bit, with 8 GBs of ram. AMD A6-4455M APU with Radeon HD Graphics. 2.1 Ghz.

    When I got home, I decided to factory reset my laptop. I left it running and went off to do other stuff. When I came back, I found a blue screen of death with the message saying something along the lines of an unexpected boot.

    I looked up a bunch of information for about an hour, but eventually I was able to fix the problem by re-booting windows 10 using a flash drive.

    I installed Windows 10 for a different computer using a Windows 7 laptop with 4 gbs of ram and a 64-bit processor. However, when I booted my new laptop, its specs changed.
    Instead of 64 bit, it was 32 bit with a "64-bit processor" and because of this couldn't use the 8 gbs of ram available. How do I fix it so it's 64 bit again?
      My ComputerSystem Spec

  2.    16 Sep 2015 #2

    Okay nevermind then, thanks forums
      My ComputerSystem Spec

  3.    16 Sep 2015 #3

    Toxiconym said: View Post
    Okay nevermind then, thanks forums
    I guess you found your answer?
      My ComputerSystem Spec

  4.    16 Sep 2015 #4

    Download the 64bit version, make a dvd or usb key, reinstall.
      My ComputerSystem Spec

  5.    16 Sep 2015 #5

    Maybe it was a stolen, then pawned laptop that has internal issues?
      My ComputerSystem Spec

  6. spapakons's Avatar
    Posts : 2,486
    Windows 10 Pro 64-bit 1803 (April 2018 build 17134.345)
       18 Sep 2015 #6

    The setup was from a laptop that had only 4GB RAM. Even though the CPU is 64-bit capable, the OEM decided to install 32-bit Windows 7 for better compatibility with older applications and devices. So you installed a 32-bit version of Windows and you can only use 4GB RAM officially. There are patches for Windows XP, Windows Vista 32-bit, Windows 7 32-bit and Windows 8/8.1 32-bit that enable more than 4GB RAM and you can then use the full memory of your laptop. So you have 2 options:

    1) Download the 64-bit version of Windows 10 and install it. You can officially use all the available RAM, use applications that demand a 64-bit version and do not install on 32-bit Windows etc. You lose some compatibility with old devices that might not have 64-bit drivers and old 16-bit games/programs if it happens to have some. For those install Windows XP in a Virtual Machine and use them there.

    2) You keep the 32-bit version and wait for a Windows 10 PAE patch to be available. You then patch the kernel and enable the full memory. You have all the benefits (compatibility-wise) of a 32-bit version but your system might give a blue screen in some rare cases. Also you cannot use 64-bit applications (such as new Adobe Premiere which is 64-bit only).

    If you don't have any old devices or programs/games go for the 64-bit version.
      My ComputerSystem Spec


Related Threads
Will you stay with 10? Or will/have you reverted to Windows 7/8?
I upgraded my laptop from Windows 7 to Windows 10 recently. About 90% of boots, my laptop will hang a and produce a BSOD. Initially, the BSODs were typically "system thread exception not handled" and "pfn list corrupt". A restart would solve the...
I've just upgraded one of my laptops from factory installed OEM 7 Professional to Windows 10 Professional, for whatever reason its being reported as retail, the bit that confuses me is in control panel / system, underneath Windows Edition it says ...
Hi, Please guide me to thread or link which provides information as how we can make ISO file or Windows Image file for re-installation in case computer crashes for free upgrade users. Thanks
I upgraded Windows 7 To 10 Pro in General Support
No problems only question is do I have to drop out of the Insiders Program? I made a 500MB un-allocated space before Win 7 , didn't know if I had to but since it was there in 10 I did.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 02:49.
Find Us