1.    07 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 8
    Windows 10 home

    File explorer problem

    Hello forum, i am new to this site so nice to meet you all.

    Since my installation of windows 10, i had some problems with the file explorer option.

    When you click on 'start' and you see file explorer and decide to click on that, i expected it would be something like my documents etc. But what happens to me is that explorer self seems to restart completely. Turning off or not showing the windows taskbar and at the same time the background. While other programs work in that short time.

    After searching some answers that i could't find, i decide to come here for help.

    So if any of my fellow windows 10 users has the same problem or found a answer to this problem it would be a great help.

    Thanks in advance!
      My System SpecsSystem Spec

  2.    07 Aug 2015 #2

    Hi there.

    You could try searching Event Viewer to see if there are any related errors.

    Option 1

    Right click on the start icon
    Choose Event Viewer
    Click on the little arrow by Custom Views
    Click on Administrative Events

    Go through them until you find any related to file explorer.

    Option 2

    Open new Settings App
    Type in File Explorer in the search bar
    Click on File Explorer options
    A dialog box appears
    In the drop down box at the top, select This PC
    In Privacy untick both boxes

    This may help prevent crashes, its quite possible that file explorer is having trouble with recent files its trying to show.
      My System SpecsSystem Spec

  3.    07 Aug 2015 #3
    Join Date : Aug 2015
    Posts : 8
    Windows 10 home

    Whent with option 1. I found some related to file explorer what is needed next?
      My System SpecsSystem Spec

  4.    07 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 8
    Windows 10 home

    Faulting application name: explorer.exe, version: 10.0.10240.16405, time stamp: 0x55b4596f
    Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3
    Exception code: 0xe06d7363
    Fault offset: 0x000000000002a1c8
    Faulting process id: 0x1ae8
    Faulting application start time: 0x01d0d1003fa93eca
    Faulting application path: C:\WINDOWS\explorer.exe
    Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
    Report Id: 0d9b2291-d6e8-406c-848e-c48f2901fc6e
    Faulting package full name:
    Faulting package-relative application ID:

    This was the said error
      My System SpecsSystem Spec

  5.    07 Aug 2015 #5
    Join Date : Oct 2014
    Posts : 316
    Windows 10 Pro x86 and x64 dual boot

    Are windows update working ok.
      My System SpecsSystem Spec

  6.    08 Aug 2015 #6
    Join Date : Oct 2014
    Posts : 1,530
    Windows 10 Pro x64

    Try to run: sfc /scannow

    SFC Command - Run in Windows 10 - Windows 10 Forums

    Run this as admin, it should at least prevent Desktop from restarting for the time being.
    File explorer problem Attached Files
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Problem copying file to desktop - System has file Open?
I'm trying to copy a ripped movie file (iso) from my G drive to desktop. The file is 45GB. It gets to 99% then a message comes up saying the process can't complete because the System has the file open. I have nothing running and can't find anything...
General Support
Solved CD/DVD not showing on file explorer
I noticed that on my W10 build, that the cd/dvd (Drive D: in my case) does not show on file explorer. However if I put a blank disk or a disk with data, it will show. This behavior is different than Win7, which always shows the cd/dvd drive. Is...
Drivers and Hardware
scrolling in File Explorer
My background is 3840 by 1080. I have 55 pictures in a Dropbox account of that size. When I click on one of the last ones, to make it background, or just to look at it... the scroll bar on the right goes right back up to the top. Windows 8 and...
General Support
Solved blue File menu on File Explorer
The File menu on Explorer has some useful shortcuts 11606 . If you select / highlight a folder in File Explorer and and then pick Open Command Prompt, then the Current Directory (CD) in Cmd is the folder selected in file Explorer. You don't...
General Support
file explorer
every time i right click on a file or drive in file explorer it shuts down and have no error messages i have to restart latop to get everything working again. samgsung np550p7c-02uk
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 09:21.
Find Us
Twitter Facebook Google+

Windows 10 Forums