30 minute old Seagate 2tb hard invisible

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  1. zbook
    Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       New #11

    They are the names of the log collectors.
    Please see posting instructions:
    BSOD - Posting Instructions

    Please upload the results into this thread.
      My Computer
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  3. Rollo
    Posts : 35
    Win10 pro
    Thread Starter
       New #12

    Sincere thanks to you guys for your help I'm going to take the easy way out at this point as I think it is beyond my ability to restore
      My Computer
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  4. Steve C
    Posts : 7,906
    Windows 11 Pro 64 bit
       New #13

    Does the drive LED light and is there any noise of the drive spinning up? My 5 year old Seagate Expansion drive just started making a whining noise when I plug it it in then silence. I can't access the drive by any means and assume it has expired.

    Since your drive is new, just get a new one under warranty.
      My Computers
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  6. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #14

    If the easy way is warranty then

    Let us know how it goes.
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  7. Bree
    Posts : 31,675
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #15

    Rollo said:
    One curiosity though is that both computers identify drive in device manager as "Seagate Portable SCSI Device" . I would have thought that that designation applied to a different type of storage device
    One last thing you could try. In Device Manager uninstall the "Seagate Portable SCSI Device". Then unplug the HDD and plug it back in. See if it is detected correctly this time.
      My Computers
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  8. Rollo
    Posts : 35
    Win10 pro
    Thread Starter
       New #16

    Steve, the drive LED lights up and there's no sound coming from the hard drive . Yes I have decided to go to the easy route. Thanks all
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