Before we can continue I would like you to provide a few things for me.
1. A new zip from the DM Log Collector
2. Please fill in your system specs
Please follow this tutorial
and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs: