Occasional BSOD: Event errors on many harddisk

The computer has two different video cards.

The BSOD debugging displayed Nvidia driver problems.

Different driver versions can be tested.

If BSOD reoccur then plan to remove and / or swap GPU cards.

1) Ensure the GPU is free from dust build up and that the fan is working correctly

2) Reseat the GPU cards and check all connections are securely made

3) Check PSU voltages in BIOS
What are the BIOS 3.3, 5 and 12 voltage values?


4) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
5) re-install the Nvidia GPU driver from the Nvidia website
6) make sure that you check the clean install box and if available install the physx driver.

Display Driver Uninstaller Download version 18.0.3.0 (or newer version if available)
Official Display Driver Uninstaller DDU Download

Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums

Download Drivers | NVIDIA
Download Drivers | NVIDIA

Code:

Name	NVIDIA GeForce GT 630
PNP Device ID	PCI\VEN_10DE&DEV_0F00&SUBSYS_619919DA&REV_A1\4&B77C4C1&0&0008
Adapter Type	GeForce GT 630, NVIDIA compatible
Adapter Description	NVIDIA GeForce GT 630
Adapter RAM	(2,147,483,648) bytes
Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll
Driver Version	23.21.13.9135
INF File	oem27.inf (Section016 section)
Colour Planes	Not Available
Colour Table Entries	4294967296
Resolution	1680 x 1050 x 59 hertz
Bits/Pixel	32
Memory Address	0xF5000000-0xF5FFFFFF
Memory Address	0xE0000000-0xE7FFFFFF
Memory Address	0xE8000000-0xE9FFFFFF
I/O Port	0x0000E000-0x0000E07F
IRQ Channel	IRQ 16
I/O Port	0x000003B0-0x000003BB
I/O Port	0x000003C0-0x000003DF
Memory Address	0xA0000-0xBFFFF
Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_C1A085CC86772D3F\NVLDDMKM.SYS (23.21.13.9135, 16.73 MB (17,544,792 bytes), 2020-10-01 9:36 AM)
	
Name	NVIDIA GeForce GTX 550 Ti
PNP Device ID	PCI\VEN_10DE&DEV_1244&SUBSYS_15563842&REV_A1\4&83E10FE&0&00E0
Adapter Type	GeForce GTX 550 Ti, NVIDIA compatible
Adapter Description	NVIDIA GeForce GTX 550 Ti
Adapter RAM	1.00 GB (1,073,741,824 bytes)
Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_c1a085cc86772d3f\nvldumdx.dll
Driver Version	23.21.13.9135
INF File	oem27.inf (Section002 section)
Colour Planes	Not Available
Colour Table Entries	4294967296
Resolution	1680 x 1050 x 59 hertz
Bits/Pixel	32
Memory Address	0xF2000000-0xF40FFFFF
Memory Address	0xD0000000-0xDBFFFFFF
Memory Address	0xD8000000-0xDBFFFFFF
IRQ Channel	IRQ 16
Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_C1A085CC86772D3F\NVLDDMKM.SYS (23.21.13.9135, 16.73 MB (17,544,792 bytes), 2020-10-01 9:36 AM)

Code:

nvlddmkm.sys Fri Mar 23 18:02:22 2018 (5AB5877E)

Zbook, Thanks for the reply

I did installed last month the latest Nvidia drivers for the cards Will try to uninstalled and reinsatalled them.


My interogations are:
- Could a bad Nvidia driver could cause the PC to not get out of the sleeping mode?
- These are old cards and not the same. Should I replace both cards and get two newer ones?

Martin

Turn off Windows updates of non-Microsoft drivers:

Enable or Disable Driver Updates in Windows Update in Windows 10

Test a driver different from: 23.21.13.9135

Try older drivers.


If multiple drivers cause BSOD then:
a) remove one card > evaluate stability instability
b) remove the other card > evaluate stability instability

See if you can find a friend, neighbor, relative, or local computer store to swap GPU cards.
The cards can be Nvida or AMD.

Perform two tests:
a) Test a new card in the problematic computer
b) test the cards from the problematic computer in another computer

Zbook

Installbility do seem to come and go. PC was stable for the last three weeks.

You asked in the prvious post about the voltage. I installed HWinfo64. Result for the last 15 minutes

3.3v: Minimum: 3.324v Max: 3.344v
12v: Minimum:11.088v Max:11.227v

I did start the log application from HWinfo. Will look at it toomorow.

Martin

When checking voltages it's best to view them in the BIOS > take pictures > post images into the thread

Hello again
You wrote:
You are not running the V2 log collector, you are ru8nning the older DM log collector. Please follow instructions and run V2.

I did start a log from HWinfo for the voltage variation not from V2 or DM

I did used and installed the V2 and DM provided from your previous post 2 or 3 weeks ago. I tought that I followed the instruction, but I may not well understood or decode (English is not my first language) some instructions if so I will redo them . Sorry and no offence for me


Martin

P.S. Covid19: Stay safe.

- - - Updated - - -

zbook said:

When checking voltages it's best to view them in the BIOS > take pictures > post images into the thread

Hope what it is what you asked for.

Martin
Attachment 302528

Good morning Ztruker
PC did failed to restart from the sleeping mode again this morning
Last night I did removed and reinstall the Nvidia Driver. I was not able to install the proposed driver for the GT 630 card, so I went to the card product Zotac and install the file
Did test the 12v with a multimeter on an unused disk drive plug. Measurment is a clean 12v
I removed and replaced the power cable on the PC board to make sure that the 12v was well seated.Did the V2 collector

Martin