Google Chrome causing BSOD


  1. Posts : 24
    Windows 10 Pro
       #1

    Google Chrome causing BSOD


    I was getting BSOD when using Google Chrome to watch youtube clips. It was happening rather frequently, but somewhat randomly. Meaning: sometimes I could watch for 30 minutes straight without problem, other times it would BSOD after 5 minutes. After the computer rebooted it would crash again, if I tried to re-open Chrome with the last tabs and continue watching.

    EDIT: I did not get BSOD using Mozilla Firefox to watch Youtube videos, nor did I get BSOD watching videos on other websites than Youtube, using Chrome.

    I figured it was a problem with Chrome and tried uninstalling it, to later re-install it. But when I tried installing Chrome again it BSOD immediately. I rebooted and tried again, with the same result. So now I can't even install Chrome anymore.

    The BSOD error code kept changing. The more recent crashes made my computer reboot automatically before displaying an error code - or even gathering and sending the information to Microsoft.

    I also tried updating my BIOS and running Windows update (both at the latest versions now), but to no avail.
    EDIT #2: I also tried re-installing my nvidia graphics drivers, doing a clean installation.

    I created a crash report using the V2 Log collector, and uploaded the zip file to this post.

    I am guessing that some driver might be faulty - please help me solve the problem.
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2

    Zip archive does not contain crash dumps. Check crash dump settings:
    Configure Windows 10 to Create Minidump on BSOD
      My Computer


  3. Posts : 24
    Windows 10 Pro
    Thread Starter
       #3

    I couldn't find any way to edit the original post, so I'm posting again here:
    Here's a new zip file, hopefully containing everything you need.

    This time I got BSOD while using Google Chrome to watch videos on a different site than Youtube. -So it's not exclusive to Youtube.

    EDIT: when the computer crashed it said Windows was collecting data to send to Microsoft - the bar was stuck at 0% for a long time, until I forced my computer to reboot with the reset-button. That might be the reason why there are no crash dump files. :/
      My Computer


 

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