Windows 10 Pro not activating on SSD but okay on HDD

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  1. Posts : 18,424
    Windows 11 Pro
       #11

    @TenneR,

    If you open a Command Prompt (Admin) or PowerShell (Admin) and run:

    slmgr /ATO
    slmgr /DLV

    What are the results? There is no uniquely identifying information in the results, you don't need to blank anything out:

    Windows 10 Pro not activating on SSD but okay on HDD-capture.jpg
      My Computer


  2. Posts : 76
    win 10
    Thread Starter
       #12

    Thanks for the input everyone.

    The Genuine Ticket method did not work, but when I deployed my successfully activatd HDD image to SSD, that seemed to work. I then clean installed again on the SSD but that failed to activate.

    @NavyLCDR
    On the activated HDD, I get identical details as your screenshots except the installation ID.

    With the SSD, there were a few notifications, a couple with which I had to type the following into Powershell

    slui.exe 0x2a ...

    0x803f7001 - server name or address can't be resolved
    0x80072ee7 - server name or address can't be resolved

    0xc004f034
      My Computer


  3. Posts : 18,424
    Windows 11 Pro
       #13

    Is this computer connected to the internet? And we really need the screenshots for troubleshooting purposes....

    server name not resolved might also indicate that it is attempting to contact a KMS server, which we could tell if an actual screenshot was posted.

    To take a screenshot, click on the start icon and start typing snip - snipping tool will come up at the top of the results list. Snipping tool is pretty self explanatory. When you have the screenshot saved as a file, add it to a post as follows:
    How to Upload and Post Screenshots and Files at Ten Forums Tutorials
      My Computer


  4. Posts : 76
    win 10
    Thread Starter
       #14

    Thanks for your help NavyLCDR.

    Will provide the screenshots when I get home.
      My Computer


  5. Posts : 76
    win 10
    Thread Starter
       #15

    Please see screens. I've included the message which I got this morning
    Windows 10 Pro not activating on SSD but okay on HDD-capture.png
      My Computer


  6. Posts : 1,257
    win10 PRO on 5 PC's and Linux mint
       #16

    TenneR said:
    Thanks for your help NavyLCDR.

    Will provide the screenshots when I get home.
    I wonder what would happen if you imaged your working activated win10 hd using Macrium, then restored the image onto the SSD?

    I should simply work, be activated.
      My Computer


  7. Posts : 18,424
    Windows 11 Pro
       #17

    sdowney717 said:
    I wonder what would happen if you imaged your working activated win10 hd using Macrium, then restored the image onto the SSD?

    I should simply work, be activated.
    Looking back at the OP, this is probably what I would suggest. @TenneR could also try this:
    https://support.microsoft.com/en-us/...troubleshooter

    https://support.microsoft.com/en-us/help/20530

    @TenneR ,

    Are you sure the edition of Windows 10 on the HDD image is just plain Windows 10 Pro and not Pro N?
      My Computer


  8. Posts : 76
    win 10
    Thread Starter
       #18

    @sdowney717 and @NavyLCDR

    As per my post # 12, I can confirm the restored activated (HDD) image to SSD worked, but I'm more interested as why a direct clean install onto SSD doesn't activate on exactly the same hardware?


    When I tried earlier, definitely Pro (not Pro N), to activate on SSD, I clicked through to troubleshoot which confirmed that my device only had a digital license for Windows 10 Home.

    However, why is it that it activates pro on HDD but not SDD and are you not able to have two licenses assigned to the same device?

      My Computer


  9. Posts : 1,257
    win10 PRO on 5 PC's and Linux mint
       #19

    TenneR said:
    @sdowney717 and @NavyLCDR

    As per my post # 12, I can confirm the restored activated (HDD) image to SSD worked, but I'm more interested as why a direct clean install onto SSD doesn't activate on exactly the same hardware?


    When I tried earlier, definitely Pro (not Pro N), to activate on SSD, I clicked through to troubleshoot which confirmed that my device only had a digital license for Windows 10 Home.

    However, why is it that it activates pro on HDD but not SDD and are you not able to have two licenses assigned to the same device?
    I had a problem with activation. I contacted MS online live tech chat support. They took control of the PC remotely, then activated win10 pro for me.
    So the thing is, install the same win10 version that is linked to your ms account on the PC with the SSD having the booting win10 OS that refuses to activate.
    Then log onto your MS online account online. There is a chat option to work with a live tech somewhere on that site, not their robot.
    Explain the issue and let them repair the activation for that device. I saw the option after viewing my device online. And ask them why it is failing and what they did to fix it, then let us know what happened.

    Microsoft account | Sign In or Create Your Account Today
      My Computer


  10. Posts : 46
    windows
       #20

    If you have a valid license you can get a GenuineTicket and use it to clean install or repair install.
      My Computer


 

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