Windows 10: Windows 10 automatic shutdowns randomly

  1.    17 Nov 2017 #1

    Windows 10 automatic shutdowns randomly


    Hello Support,

    I'm using windows 10 pro, my desktop gets automatic shutdowns randomly everyday(1/2 times a day). while restarting, it opens without any error. Couldn't get the reason behind this problem.

    I have recently migrated from windows 7 to windows 10. My desktop technical info is as follows:

    Manufacturer: AMD Phenom || X2 Processor 3.30 GHz

    RAM: 4GB

    OS: Windows 10 PRo 64 bit

    Motherboard: Biostar Group / TA880GB+

    Facing this problem since 1 month. Cpu temperatures remains below 60 C. Didn't know the nature of this issue. Please help.

    Regards,

    Rajesh Kumar
      My ComputerSystem Spec

  2.    17 Nov 2017 #2

    Hi, does your Reliability History show anything helpful?

    Is the shutdown sudden, or does it appear to be shutting down normally?
    If it's sudden and does not allow Windows to create logs and save data normally, I would suspect a hardware problem - which could be due to a number of things, including PSU problems.

    How old is your PC?

    Another aspect may be compatibility. If your manufacturer does not list your PC as approved for Win 10, strictly you are using it in an unspecified manner. Of course, thousands of people do exactly that; it's just another risk.

    If you run it in Safe Mode for a day, does it shut down in the same way?

    Have a look at this, and see if you can obtain any more info:
    Read Shutdown Logs in Event Viewer in Windows Performance Maintenance Tutorials
      My ComputerSystem Spec


 

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