Windows 10: Update is wanting to download AMD64 Bit cumulative version? Help....

  1.    15 Nov 2017 #1

    Update is wanting to download AMD64 Bit cumulative version? Help....


    Hello:

    I have an Intel based 64 Bit Windows 10 system (Intel I7 processor). I've never had issues before with downloading windows updates. However, with this latest update, it downloading (I can't stop it) the AMD64 version of the update. So what occurs is that it downloads it - I can't stop it or somehow exclude this particular AMD64 bit version - and after the rebooting process, it tells me it is unable to install the update. Why it is recognizing my PC as an AMD64 bit version is beyond me (it's never done this previously). I have nothing on my PC AMD-wise. My video card is a NVIDIA card.

    I can't even bring up windows update to download the other updates because it immediately starts downloading the AMD64 bit version again and now I have to go through the entire scenario again - that is, reboot, uninstall it, etc.

    What can I do here?
      My ComputerSystem Spec

  2.    15 Nov 2017 #2

    benherrmann said: View Post
    Hello:

    I have an Intel based 64 Bit Windows 10 system (Intel I7 processor). I've never had issues before with downloading windows updates. However, with this latest update, it downloading (I can't stop it) the AMD64 version of the update. So what occurs is that it downloads it - I can't stop it or somehow exclude this particular AMD64 bit version - and after the rebooting process, it tells me it is unable to install the update. Why it is recognizing my PC as an AMD64 bit version is beyond me (it's never done this previously). I have nothing on my PC AMD-wise. My video card is a NVIDIA card.

    I can't even bring up windows update to download the other updates because it immediately starts downloading the AMD64 bit version again and now I have to go through the entire scenario again - that is, reboot, uninstall it, etc.

    What can I do here?
    Cumulative Update KB4048955 Windows 10 v1709 Build 16299.64 - Windows 10 Forums

    It's a regular Cumulative Update. Has nothing to do with processors. amd64 is simply a 'moniker' MS uses for legal purposes.
      My ComputersSystem Spec

  3.    15 Nov 2017 #3

    Thanks for the link, but...


    ...it doesn't address why Windows Update is arbitrarily downloading the AMD64 version to my Intel PC - and it won't stop doing it. It's doing it now as I write this. Will go to the site you mentioned and download the Intel version. Then install the manual version quickly before it starts to try and install the AMD64 version?
      My ComputerSystem Spec

  4.    15 Nov 2017 #4
      My ComputerSystem Spec

  5.    15 Nov 2017 #5

    @benherrmann,

    Perhaps this will help:
    x86-64 - Wikipedia

    "x86-64 (also known as x64, x86_64, AMD64 and Intel 64[note 1]) is the 64-bit version of the x86 instruction set"

    AMD64 is referring to the instruction set the CPU is running, not who made the CPU itself. The update is perfectly applicable to your Intel CPU. It's running on my Intel I7-4702HQ CPU right now just fine. That's because the Intel CPU is still running the AMD64 instruction set even though the physical chip is made by Intel.

    Look in your update history:
    Click image for larger version. 

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    My computer:
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ID:	163960
      My ComputerSystem Spec

  6.    15 Nov 2017 #6

    Thanks, and...


    ...the only thing now is that this particular cumulative update won't install. I've tried it now a half dozen times and I just eventually get the error message, "Unable to Install update," and then it begins the uninstall process. Will keep trying.
      My ComputerSystem Spec

  7.    15 Nov 2017 #7

    Still am unable to install latest cumulative update (4048955 x 64)


    I've now tried one dozen times to install this update - both using Windows Update - and also downloading the update manually and trying to do so. At the time it appears as though it's updating, however, when you reboot the PC and it goes through the process - once it gets to the start up window, it only updates to around the 85% complete point and then I get an error message that states "Unable to complete updates," and it then begins undoing what it did so far.

    I've turned off my anti-virus program (Avira) - but nothing works. Is anybody else having a difficult time getting this to install properly? I've never had any windows update installation issues in the past.
      My ComputerSystem Spec

  8.    15 Nov 2017 #8

    I didn't see any progress, it all went too fast!
      My ComputersSystem Spec

  9.    15 Nov 2017 #9

    Process indicator


    On my PC, whenever an update is being done and you hit "restart," the blue screen appears and then white lettering shows the process of the update behind the scenes, i. e. "15% completed, etc." Then it reboots and once rebooted it temporarily shows another blue screen that shows the remainder of the progress - i.e. "75% completed," etc. Once it shows 100%, it then goes to the desktop.

    But in this case, with this update, it goes to 85% and stops - then telling me it was unable to install and rolls it back.

    So if anybody else is experiencing this, I'd love to get some tips on what to look for.

    Thanks,

    Ben
      My ComputerSystem Spec


 

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