Windows 10: Why does Win 10 say update failed but then say system is up-to-date

  1.    14 Nov 2017 #1

    Why does Win 10 say update failed but then say system is up-to-date

    Various computers (Win 10 Home and Pro, all 64 bit) have had updates that failed but then the system claims the system is up-to-date. Sometimes in days, sometimes in weeks, the system finally agrees with itself and performs the update. I have never been able to force them without manually downloading the udpate using the KB #.

    On an as-needed computer the latest update from 1703 to 1709 has no KB # to look up. For the past week the computer has been left running. It has been manually restarted and shutdown/restart. However, checks for updates continue to claim it is up-to-date.

    Since the updates are forced on us there must be a way to force an update when we want it!

    Any suggestions?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       15 Nov 2017 #2

    Hi ExpertNovice.

    Not all machines are going to get 1709 first month. I've seen machines in the last two months just get 1703.

    That said if you want to force the matter, please have your data backed up off machine, recommend you make a Image with a tool like Macrium Reflect and have bootable media for your version. You can make bootable media using the Windows Tool, Recovery Drive.

    This is the tutorial on Macrium.

    Backup and Restore with Macrium Reflect

    Now to the update. If you follow this tutorial it will update your machine. Basically you download the Windows Media Creation tool, if you have one you need to keep it and download a new version. Execute tool and create USB, need 8GB key. Once USB key is created and backups in place navigate to "Setup" on USB key and double click. Note warnings in tutorial.

    Repair Install Windows 10 with an In-place Upgrade

    Please be patient. On some devices this runs a long, long time and you may experience a black screen for what seems an eternity. Grab a coffee.

    Let us know how it goes.

      My ComputerSystem Spec

  3. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       16 Nov 2017 #3

    Should have added check your network settings for Metered connections, this will impact Feature Updates.

      My ComputerSystem Spec

  4.    16 Nov 2017 #4

    I have seen cases were Windows figured out the update did not apply, or perhaps somehow had been installed already, or perhaps recalled, or something... In any case, this may trigger an "Update failed" message despite the fact that everything is well.

    [Shrug] It's a product of the "new" Microsoft under Nadella and clowns like Joe Belfiore, so there's no, and I mean none at all, quality control of that stuff anymore
      My ComputerSystem Spec

  5.    21 Nov 2017 #5

    I apologize for the long delay but I didn't want to post until I was sure of how to correct *my* situation(s).

    Caledon Ken, I thank you very much for your posts. Those will come in handy but I really wanted to find a way to get the update without having to reinstall applications. On the computer in question that would have been easy as only VLC and Malwarebytes (free version) were installed. Also, I could never find how to set the metered connection but found the netsh command to test and it was unrestricted.

    Pirx, the OS still showed the older version so, in my case, that didn't seem to be the issue but I will keep that in mind!

    After many, many, attempts the simplest solution for me was to delete the entire "%windir%\SoftwareDistribution" folder. (It was copied to the desktop.) I also ran an SFC scan which found no issues and a troubleshoot for windows update which, on the first computer performed some repairs.

    After each step, SFC, troubleshoot, folder delete after coping, the update was executed. Only after deleting the folder did the first computer requiring a 1703 update get updated.

    then, my Wife's computer needed to be updated to 1709. It failed. Neither SFC nor Troublshoot found isuues. I deleted MOST of the folder (only stopped wuauserv but forgot to stop bits), restarted the computer, shut down protection, and restarted the update. It worked!

    This seems so wrong to have to go through on so many computers for various windows updates but, at least they are updated.

    Thank you for all your help and comments.
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       21 Nov 2017 #6

    Great. Just so you know the In Place Repair / Upgrade link I gave you saves all your application and data. No re-install needed. I suggested the backup for safety reasons, that and everyone should have a backup, or two.

    Thanks for posting your solution. It will help others.
      My ComputerSystem Spec

  7.    21 Nov 2017 #7

    Well, I was going to explain what I read and ask what I missed. Instead, I read the text past the video!

    Well, I am glad I found a way that seens to work fairly well what you posted for everyone to see is great! That could solve a whole host of issues with only a minimal to moderate amount of pain.

    Thank you for waking me up!
      My ComputerSystem Spec


Related Threads
How can one show the date and time in the system tray having the small icons enabled:
Solved Is my system out of date? in Windows Updates and Activation
Hi I am running Windows 10 Pro x64 and it regularly updates, but its on version 1607 and updates say its UP TO DATE - yet my friends computer is on 1703 after updates (not the FALL update as that is 1709) .. why wont mine update to 1703...? ...
hi, i want to disable the change time and date in windows ten using batch file, i am using this script to show and hide hidden file @echo off REG ADD "HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced" /V Hidden /T REG_DWORD /D...
Hi, I am trying to restore my system due to an issue caused by Firefox. after windows update my Firefox is not working properly, logout button in gmail is not working. so i tried to restore system. However, it prompting an error message as "...
I am having trouble with the date format for Australia (dd/mm/yy). It seems to coincide with the Windows 10 download. While my system clock shows the date correctly and the Date and Time setting are correct both in Region and Format, third party...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:04.
Find Us