Windows 10: Fall Creator's Update refuses to install Solved

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  1.    26 Oct 2017 #11

    That all looks fine.. I was just curious 'cos of the different names and sizes. Ok, so you have the CU, latest build, so Windows update has been running ok- that's good too.

    I can only guess the HDDR partition is your manufacturer's recovery partition - to restore your PC to as it was when bought. You're not short of space, so can just be left as is.

    Just to check the Recovery partition is correctly associated- boot to Safe Mode as I said.

    Then please create your first disk image of what you have now to an external disk (which needs to be at least more than half the used space on your disk) using e.g. Macrium Reflect (free). That's just being cautious.

    Then shrink C: by 2Gb using Minitool Partition Wizard.

    Then download and run Hard Disk Sentinel (trial) to check your disk.

    If ok, then you can either download the iso manually, and try the upgrade again, or try via Windows update- I'd recommend the former as it may take more than one attempt.

    This time, disable your AV, do a clean boot and disconnect any peripherals you don't need- try not to use a wireless mouse.
      My ComputerSystem Spec

  2.    26 Oct 2017 #12

    After all the stress it's causing me, I don't give a damn about the upgrade. Is it possible to clear the Windows Update queue and tell it that I don't want the FCU?
      My ComputerSystem Spec

  3.    26 Oct 2017 #13

    You have Windows Home. Your only option would be to disable Windows updates.
      My ComputerSystem Spec

  4.    26 Oct 2017 #14

    And then I'd miss out on security updates and such. Great! Thanks, Microsoft...
      My ComputerSystem Spec

  5.    26 Oct 2017 #15

    I would just download the ISO file using the Media Creation Tool. Mount the ISO file, run setup.exe to upgrade. That has proven to be much more reliable in the past that using the upgrade tool or waiting for Windows update. Click the Download Tool Now Button:

    Download Windows 10

    That way also, if the upgrade does fail, you still have the ISO file available to do a clean install later.
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  6. Bree's Avatar
    Posts : 8,555
    10 Home x64 (1803) (10 Pro on 2nd pc)
       26 Oct 2017 #16

    dalchina said: View Post
    I can only guess the HDDR partition is your manufacturer's recovery partition - to restore your PC to as it was when bought. You're not short of space, so can just be left as is.
    That machine didn't come with Windows 10, according to Toshiba's specs it came with Windows 8.1. It looks the right size to be an recovery image of the OEM Windows. The name sounds right too, my (older, Win7) Toshiba (system one below) had an 'HDDRecovery' folder on the D: Data drive for the same purpose. Note that it's Fat32, that would be required if it was meant to be loaded by the BIOS (commonly a Function key is available at boot to do a factory reset).

    Casey said: View Post
    ...having looked at the Toshiba website, it doesn't seem that my particular model is supported for the Fall Creator's Update. Odd.
    You're lucky, mine isn't supported for any version of 10....

    dalchina said: View Post
    Good to check that; many PCs are upgraded beyond the OS officially supported by their manufacturer...
    ...but I'm running Fall Creators Update on it.

    NavyLCDR said: View Post
    I would just download the ISO file using the Media Creation Tool. Mount the ISO file, run setup.exe to upgrade. That has proven to be much more reliable in the past that using the upgrade tool or waiting for Windows update...
    That's how I've always upgraded mine (well, I make the USB, but you use it the same way as an ISO).

    The big advantage of using the ISO/USB to do the upgrade is that if it fails you get a full error code to aid diagnosis.
    Last edited by Bree; 26 Oct 2017 at 23:20.
      My ComputersSystem Spec

  7.    26 Oct 2017 #17

    Casey said: View Post
    And then I'd miss out on security updates and such. Great! Thanks, Microsoft...
    Hide or Show Windows Updates in Windows 10 Windows Update Activation Tutorials
    You can also try that- and just hide the upgrade.
      My ComputerSystem Spec


  8. Posts : 19,878
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Nov 2017 #18

    Please update your progress.
    We can troubleshoot the logs.

    Download and intstall:voidtools
    This software will index everything on your internal and external drives.
    It makes search easy.
    The results are instantaneous.
    The more characters you type the narrower the search results.
    Look for any of these files.
    Using one drive or drop box share links post as many as you find for troubleshooting.

    C:\$WINDOWS.~BT\Sources\Panther
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp $Windows.~bt\Sources\Rollback\setupmem.dmp
    setupapi.dev.log $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log
    BlueBox.log
    $Windows.~bt\Sources\Rollback*.evtx


    C:\$Windows.~BT\Sources\Panther
    C:\$Windows.~BT\Sources\Panther
    C:\$Windows.~BT\Sources\Rollback




    BlueBox.log
    $Windows.~bt\Sources\Rollback\setupmem.dmp
    $Windows.~bt\Sources\Rollback*.evtx
    $Windows.~bt\Sources\Rollback\setupapi\setupapi.dev.log


    Setupmem.dmp
    setupapi.dev.log
    Event logs (*.evtx)
      My ComputerSystem Spec

  9.    14 Nov 2017 #19

    Thanks, zbook.

    I have not made any further progress, as I do not want the upgrade at this time. I am in the process of hiding the update using dalchina's instructions.

    And the update to 1709 is not showing in that list...
      My ComputerSystem Spec

  10.    14 Nov 2017 #20

    The difficulty with that is that you need to have it in the list before you can hide it, but when it fails it rolls back, removing the reference. I think this has been achieved before, but I don't know how.

    If might be possible, for example, if you had updates set to notify, and you hid the update when you got the notification... that's a guess. Or you could try a manual check for updates, and if 1709's listed, then try hiding it.

    It would be useful to find any reference to someone who's done that.
      My ComputerSystem Spec


 
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