Black Screen of Death while updating from 8.1 to 10.

LogicInABox · 29 Jul 2015

:| this sucks.

djam90 · 30 Jul 2015

Guys, if you have finished the upgrade but only get a black screen of death with a white cursor AFTER LOGGING IN and even safe mode won't help, then there is a way to restore!

You have to, from the lock screen or Ctrl Alt Del screen, click the Power menu, hold SHIFT and click restart.

This will open up the blue menu. Go to advanced settings, > advanced start up settings.

Then the computer will reboot with a blue menu like this: http://www.eightforums.com/attachmen...p_settings.jpg

You have to press F10 for more options, then "1" for recovery options.

Then the PC will reboot into the same original blue menu, but this time with more options. There is a small option at the bottom that says "more settings" and then on there you can click "Revert to previous build".

This took about 5 minutes and I was back in Windows 8.1 still asking me to upgrade again.

I hope this helps!

drreflex · 30 Jul 2015

This fix worked for me.
If you are at the black screen and cursor, then Microsoft says you may be at your boot signon screen but are unable to view the screen. The sign on is still there. So here is their fix:
1. Push the control key. (This moves the focus to the password box)
2. Enter your logon password and push <Enter>. (When I did this the cursor vanished.)
NOW WAIT. It took my relatively fast Alien computer about 5 minutes to finish the set up and (SMILE) there was Windows 10.
NOTE: If you have been pushing on the keyboard, you may need to reboot to get to a clean log on page to perform the above log on in the dark.
GOOD LUCK.

djam90 · 30 Jul 2015

drreflex said:

This fix worked for me.
If you are at the black screen and cursor, then Microsoft says you may be at your boot signon screen but are unable to view the screen. The sign on is still there. So here is their fix:
1. Push the control key. (This moves the focus to the password box)
2. Enter your logon password and push <Enter>. (When I did this the cursor vanished.)
NOW WAIT. It took my relatively fast Alien computer about 5 minutes to finish the set up and (SMILE) there was Windows 10.
NOTE: If you have been pushing on the keyboard, you may need to reboot to get to a clean log on page to perform the above log on in the dark.
GOOD LUCK.

This didn't work for me. I can get to the login screen, but AFTER logging in I get the black screen and cursor.

Black Screen of Death while updating from 8.1 to 10.

Solution To Revert