Windows 10: Endless Reboot Solved

  1.    19 Oct 2017 #1

    Endless Reboot

    Hello everyone,
    I downloaded and installed the updates and, when it asked me to reboot, I did. However, I had to leave the house, so I left it to restart. When I came back almost 6 hours later I saw the black screen with the dots moving in a circle indicating some sort of processing.
    I let it work, and now it's been about 20 hours since I restarted it yesterday.
    I searched the forum, but couldn't find any similar topic.
    Does anyone know how long approximately it's supposed to take?
    What would you do? Should I force it to shut down and turn it on again and hope it goes well?
    I really need your opinion guys. I had a very bad experience with one of the windows upades 2 years ago.
    My system is kind of old, but works fine. It has 8 gb of RAM and Dual-Core 500 gb HDD.
    Any suggestion would be very much appreciated.
      My ComputerSystem Spec

  2.    19 Oct 2017 #2

    Updating Windows 10 would not take 20 hours its stuck for sure you should restart your computer and hopefully this will resolve the issue.
    If the issue will not resolve by restarting computer follow below troubleshooting steps.

    A quick fix for the loop error could be booting into the Last Known Good Configuration mode:

    At the Advanced Boot Options screen, select Last Known Good Configuration (advanced)

    Press Enter key.

    If this fix doesn’t solve the loop error, try any of the following fixes below.

    Delete cleanup.xml and pending.xml
    The Windows Update loop can be fixed in most cases by deleting the following files found in the \Windows\WinSxS\ folder:

    • cleanup.xml
    • pending.xml

    Please boot your computer with Windows Setup Media and from Windows Recovery Environment start the Command Prompt.

    Please type below commands into Command Prompt and press Enter key.

    del C:\Windows\WinSxS\cleanup.xml
    del C:\Windows\WinSxS\pending.xml

    Restart your computer.

    If deleting pending.xml and cleanup.xml doesn’t work, use the DISM command:

    dism /image:C:\ /cleanup-image /revertpendingactions
    Where C: is the drive where Windows 8/8.1/10 is installed.

    Please replace partition letter C: with Windows installed partition letter. When computer boots into Windows Recovery Environment (WinRE) environment the drive letter assign to Windows partition may not be C: drive letter because Windows 7, 8 , 8.1 and 10 creates a separate system partition when it's installed from scratch. The system partition contains boot files WinRE assigns the system partition the C: drive letter and the Windows installed partition will be assign any other drive letter usually D: drive letter is assign to Windows installed partition. The Bcdedit /enum | find "osdevice" command can be use to find out the drive letter of the Windows installed partition the output of the Bcdedit command is similar to this osdevice partition=D:. The drive letter after partition= is the drive letter of the Windows partition.

    If System Restore was enabled and running on your system, you can try to restore your computer to an earlier date to access Windows. You can try boot your computer into Safe Mode and use System Restore tool. You can also use System Restore tool from Windows Recovery Environment
      My ComputerSystem Spec

  3.    19 Oct 2017 #3

    @FreeBooter- your instructions refer to Win 7 features- naeim9 quotes Win 10 in My computer.

    Although we don't know to which update or upgrade naeim9 is referring, a reasonable guess would be an upgrade to an existing win 10 build.

    Also be very careful about assuming what the drive letter might be as seen from an offline command prompt. You don't know how many partitions may be involved.

    It is unlikely System Restore will be applicable or available if this is an upgrade in progress.
      My ComputerSystem Spec

  4.    19 Oct 2017 #4

    Thank you so much for your answers. Yeah.. I forgot to say that I have Windows 10, and it's the latest update: Oct. 17, 2017.
      My ComputerSystem Spec

  5.    19 Oct 2017 #5

    Hi @dalchina

    My instructions works for Windows 10 as well these instructions from my tutorial and instructions deals with Windows Update Is Stuck In An Endless Loop.
      My ComputerSystem Spec

  6.    19 Oct 2017 #6

    Just to keep you updated..
    I forced my laptop to shut down, and turned it on again. It resumed installation from 30% on a green screen and now it's at 51%.
    Will let you know how it ends up after it gets somewhere.
    Thank you @FreeBooter and @dalchina for giving me the courage to do this, and for all the useful information.
    Will keep you posted for sure.
      My ComputerSystem Spec

  7.    19 Oct 2017 #7

    It worked! The update installation resumed and ended successfully!
    Problem solved! =)

    Thank you so much for your help. God bless
      My ComputerSystem Spec

  8.    19 Oct 2017 #8

    We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!
      My ComputerSystem Spec

  9.    19 Oct 2017 #9

    Must have been a relief.

    I suggest you also do some basic disk checks as it took so long, just in case.
    First use Hard Disk Sentinel (trial).
    If ok (it gives a very clear indication) then
    check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
      My ComputerSystem Spec


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