1.    18 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 8
    Windows 10

    Windows 10 Fall Updated Failed, Error 0xc0000fd


    Hello! I am trying to install the Fall Creators update and have run into an installation error and cannot complete the installation.

    The error I am receiving is 0xc0000fd.

    As per windows support direction I have downloaded and ran the wu170509.diagcab, to check and fix update issues. I does not seem to have fixed the failed installation attempt.

    I can't seem to find any information regarding this particular error. Any help with the matter would be greatly appreciated.

    Thank you!
    Josh
      My ComputerSystem Spec
  2.    19 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,065
    Win 10 Pro (1703)

    Hi, someone may have some info on that and post- but it's not an obvious one as you've seen.

    Basics:
    Please post a screenshot of your partitions using Minitool Partition Wizard.
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks.

    What is your current Windows build?
    Win key + R, winver
    Have Windows updates been succeeding to date?

    1. Check your disk:
    Download and run Hard Disk Sentinel (trial) and make sure all disks are reported as good.
    If not, do not continue, and post back .

    2. Now check your file system:
    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.

    From an admin command or powershell prompt run
    SFC /SCANNOW
    and report the result. Do not proceed if not ok.

    Before trying again, download the iso (unless you already have that) and so you can attempt the upgrade manually.
    Disable your AV if any.
    Make sure you have nothing installed modifying your GUI
    Disconnect any unnecessary peripherals.
    Use a wired rather than a wireless mouse
    Do a clean boot
    Make sure you have at least, say, 20Gb free on C: - Windows will create Windows.old - about as big as Windows.
    Make sure you have at least 500Mb unallocated space on your system disk - could need more if you use legacy BIOS not UEFI.
      My ComputerSystem Spec
  3.    19 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 8
    Windows 10
    Thread Starter

    1. Minitool Partition Wizard Click image for larger version. 

Name:	partition.png 
Views:	6 
Size:	170.5 KB 
ID:	159124
    2. Win Version Click image for larger version. 

Name:	winversion.png 
Views:	27 
Size:	19.5 KB 
ID:	159125
    3. HD Sentinel Click image for larger version. 

Name:	hd-sentinel.png 
Views:	2 
Size:	100.6 KB 
ID:	159126
    4. ChkDsk results:
      Checking file system on C:
      The type of the file system is NTFS.




      A disk check has been scheduled.
      Windows will now check the disk.


      Stage 1: Examining basic file system structure ...
      751104 file records processed. File verification completed.
      20080 large file records processed. 0 bad file records processed.
      Stage 2: Examining file name linkage ...
      997490 index entries processed. Index verification completed.
      0 unindexed files scanned. 0 unindexed files recovered to lost and found.
      Stage 3: Examining security descriptors ...
      CHKDSK is compacting the security descriptor stream
      Cleaning up 2416 unused security descriptors.
      123194 data files processed. CHKDSK is verifying Usn Journal...
      36604584 USN bytes processed. Usn Journal verification completed.
      Correcting errors in the Volume Bitmap.


      Windows has made corrections to the file system.
      No further action is required.


      233404415 KB total disk space.
      173673524 KB in 552582 files.
      347804 KB in 123197 indexes.
      0 KB in bad sectors.
      864127 KB in use by the system.
      65536 KB occupied by the log file.
      58518960 KB available on disk.


      4096 bytes in each allocation unit.
      58351103 total allocation units on disk.
      14629740 allocation units available on disk.


      Internal Info:
      00 76 0b 00 0a 4f 0a 00 4d 20 13 00 00 00 00 00 .v...O..M ......
      b4 02 00 00 d8 2b 00 00 00 00 00 00 00 00 00 00 .....+..........


      Windows has finished checking your disk.
      Please wait while your computer restarts.
    5. I am getting hung up on this step, I can't get the SFC /SCANNOW to complete. I booted to safe mode, attempted to run in at again and it failed in again at 25% with the error informing me that "Windows Resource Protection could not perform the requested operation."


    I ran a Avira Virus scan and came up will a clean bill of health.

    How do I resolve the "Windows Resource Protection could not perform the requested operation."?

    Thank you!
    Last edited by jgilbreath; 19 Oct 2017 at 20:36. Reason: additional info added to post
      My ComputerSystem Spec
  4.    20 Oct 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,065
    Win 10 Pro (1703)

    Hi, thanks for that- very thorough.
    So your physical disk and file system are ok.

    Turning to your partition layout:
    I note your system disk is MBR / legacy BIOS.

    There are 2 Windows Recovery partitions, and no unallocated space. For an MBR configuration, 450 Mb is small. Nothing wrong with that as such for a working PC, though. One of them is redundant, and will be a leftover from a previous upgrade or in-place upgrade repair install.

    However, you have no unallocated space for Windows to create a new Recovery partition for your current upgrade.

    Please create at least 500Mb unallocated space on your system disk by shrinking C:

    ===================================================
    Now, yours is the Anniversary build. You are trying to upgrade to the Fall Creator's build- presumably having manually downloaded an iso.

    I'm wondering why your PC hasn't been upgraded to the Creator's build?
    14393.1770 is Oct 10th '17, so up to date, suggesting Windows Update is enabled and working.

    Note that MS has a policy where it tries (with not 100% success) not to offer builds where these might be problematic for given hardware.
    ==================================================
    Windows Resource Protection could not perform the requested operation

    Feel free to research this error message.

    At this point you will be proceeding to make major changes to your system.

    Secure your system - create a disk image.
    The first thing to do is to take the precaution - if you aren't already following our repeated strong recommendations to use disk imaging routinely - is to create a Windows disk image.

    E.g. Macrium Reflect (free) + external storage for images.

    Once you have a disk image, should something go horribly wrong (From disk failure to ransomware to your PC becoming unbootable - even to user error etc...) you can restore your system to how it was from your image.

    ====================================================================
    You can of course inspect your CBS.log and see if that helps at all. It's big though.
    How do I analyze the command to detect corrupt files in Windows 7? - Super User


    You have some options here:
    A. Have a go.
    Having created the unallocated space, you can try upgrading again. If you have the iso- I hope you have- you don't need to download it again.

    B. Repair what you have so your PC can be upgraded
    As you know, you've already covered the basics of your disk and file system. You can
    i. Attempting to use DISM commands
    The tool here can make that easier and more reliable.
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    #2
    Note: the source would have to be an Anniversary build iso, not the one you've just downloaded.

    or
    ii. Try to do an in-place upgrade repair install which keeps all programs and data and most settings.However, this is the same procedure as upgrading your PC. For this you would need an Anniversary edition iso or bootable medium compatible with your PC. Do you have one?H
    Last edited by dalchina; 20 Oct 2017 at 01:36.
      My ComputerSystem Spec
  5.    4 Weeks Ago #5
    Join Date : Oct 2017
    Posts : 8
    Windows 10
    Thread Starter

    Thank you for such a details response. I have done the following:

    • Extended my System Reserve partition to 1GB.
    • Unallocated 25GB of space on my C drive


    I tired running the installation again, both from the upgrade ISO and with Windows Update assistance, and am still getting stuck with the same errors.

    I don't mind wiping the C: drive and starting fresh, but am worried that there is something wrong with the System Reserve Partition that is create the issue. In the first place, is that a possibility?

    Thank you very much!
      My ComputerSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,065
    Win 10 Pro (1703)

    Bear in mind that you have not repaired the Windows installation, as far as I can tell from what you are saying.

    Extended my System Reserve partition to 1GB.
    That shouldn't be necessary, but doesn't matter.

    If you are happy to do a clean install, that will be the simplest.

    A clean install means deleting EVERYTHING on disk 1.. including the Windows Recovery partitions.
    (A Windows recovery partition gives you the Advanced Startup options, and the (usually rather unsuccessful) automatic repair sequence).

    Clean Install Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec
  7.    4 Weeks Ago #7
    Join Date : Oct 2017
    Posts : 8
    Windows 10
    Thread Starter

    I wanted to let you know that I did a clean windows install to resolve the issue.

    Thank you for all the guidance! Very much appreciated!

    Quote Originally Posted by jgilbreath View Post
    Thank you for such a details response. I have done the following:

    • Extended my System Reserve partition to 1GB.
    • Unallocated 25GB of space on my C drive


    I tired running the installation again, both from the upgrade ISO and with Windows Update assistance, and am still getting stuck with the same errors.

    I don't mind wiping the C: drive and starting fresh, but am worried that there is something wrong with the System Reserve Partition that is create the issue. In the first place, is that a possibility?

    Thank you very much!
      My ComputerSystem Spec
  8.    4 Weeks Ago #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,065
    Win 10 Pro (1703)

    So how can you protect your PC, your data and possibly your sanity? We recommend using disk imaging routinely. Act defensively- prepare for the worst.

    Here's my write-up on the value of disk imaging.

    Everyone who contributes regularly here uses and recommends disk imaging.

    If you use it, you can recover from:
    - a failed disk drive (restore to a new one)
    - ransomware (which encrypts your disk)
    - user error
    - unrecoverable problems from failed updates to problem programs
    - unbootable PC (hardware faults aside)

    Images also act as a full backup- you can extract files too.

    You can even use images to help you move more easily and quickly to a new PC.
    Can be used with Laplink software to transfer your build automatically to another PC

    Imaging can even help you sleep at night knowing you have a second chance.

    Creating disk images lets you restore Windows and all your imaged disks and partitions to a previous working state from compressed copies you have created and kept updated on external storage media, quickly and probably without technical help.

    Many here recommend Macrium Reflect (free) as a good robust solution and more reliable than some others. It’s
    - more feature rich
    - more flexible
    - more reliable
    than Windows Backup and Restore system images.

    It's well supported with videos, help and a responsive forum.

    There are other such programs, free/commercial, some with simpler interfaces, but Macrium R is one of the most robust and reliable.

    How long does it take?
    SSD+ USB3 - maybe 15 mins for the first system image, less thereafter
    HDD + USB2 - maybe 40-50 mins
    That’s with little personal data, few programs installed.
    - of course, depends how much you have on C:
    (You can and should image all your partitions and disks)

    Once you've created your first image, keep it updated with e.g. differential imaging- which images just changes from the first image, more quickly, and creates a smaller image file.

    You need a backup medium - say- twice as large as the total amount of data you are imaging to keep a reasonable number of differential images. This will vary dependent on the number of images you keep, so is only a rough practical guide.

    Some comment that system restore isn't always reliable; if it works and solves the problem, great. But sometimes restores won't work or fail. And of course a restore point only covers a limited number of aspects of the system. That’s where disk imaging comes in.

    (There's a tutorial on Macrium in the Tutorials section, and a couple of videos in the user videos section on this forum)
    Backup and Restore with Macrium Reflect Backup Restore Tutorials
    Windows 10 instructional videos by Ten Forums members
      My ComputerSystem Spec

 


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