1.    18 Oct 2017 #1
    Join Date : Aug 2015
    Tangerang, Banten, Indonesia
    Posts : 3
    Windows 10 Home 64bit

    Update 1709 failed when applying updates


    So, I got 1709 update via Windows Update. Download and install went through.
    After I got notification to restart to apply 1709 update, I restart, and applying update message shown, until 30%.
    Then it restarts twice, then message "Reverting to previous version" shown. After auto restart, it gets back to 1703.
    And repeat from beginning.
    Help would be appreciated. I don't know where the logs are located, so I ask here.
    Thank you

    EDIT:
    My laptop (first spec) updated successfully, unlike my PC (second spec) with reason above.
    Last edited by papin97; 18 Oct 2017 at 10:07. Reason: Device spec info
      My ComputersSystem Spec
  2.    18 Oct 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Hi papin97. Welcome to the TenForums @papin97

    A way that is more likely to succeed is to head to the Media Creation Tool, download it, create USB key. Navigate to key and type setup.

    https://www.microsoft.com/en-us/soft...load/windows10

    As a side benefit of this process you wind up with bootable media.

    This is a OS upgrade. Back up your data off machine, have bootable media that matches your version and create an Image with a product like Mwcrium Reflect.

    Backup and Restore with Macrium Reflect


    Ken
      My ComputerSystem Spec
  3.    19 Oct 2017 #3
    Join Date : Aug 2015
    Tangerang, Banten, Indonesia
    Posts : 3
    Windows 10 Home 64bit
    Thread Starter

    Quote Originally Posted by Caledon Ken View Post
    A way that is more likely to succeed is to head to the Media Creation Tool, download it, create USB key. Navigate to key and type setup.https://www.microsoft.com/en-us/soft...load/windows10Ken
    Thanks for your assist.
    The error is still same (went to 30% then reverts to 1703), but on the bright side, I can get the error code from this tool.
    Click image for larger version. 

Name:	Win10FCUError.JPG 
Views:	30 
Size:	35.7 KB 
ID:	158995
    If there's anything needs provide, just mention.
    Thank you.

    EDIT:
    Here's the file log in folder C:\$WINDOWS.~BT\Sources\Panther, maybe it'll give you some insights about what problem. -> setuperr.log (I can't give setupact.log file, because its too big (around 100MB))
    And more in C:\$WINDOWS.~BT\Sources\Rollback -> setupact.log & setuperr.log
    Last edited by papin97; 19 Oct 2017 at 11:47. Reason: Added more files
      My ComputersSystem Spec
  4.    19 Oct 2017 #4
    Join Date : Oct 2014
    Hartselle
    Posts : 478
    Windows 10 Pro 16299.64

    Hi papin97,

    I have the exact same error but with different make of computer. See my thread here. I am convinced the issue is graphics driver related. Search around and see it there is an updated driver or FCU beta driver for your system.
      My ComputerSystem Spec
  5.    19 Oct 2017 #5
    Join Date : Aug 2015
    Tangerang, Banten, Indonesia
    Posts : 3
    Windows 10 Home 64bit
    Thread Starter

    Quote Originally Posted by tracit99 View Post
    Hi papin97,
    I have the exact same error but with different make of computer. See my thread here. I am convinced the issue is graphics driver related. Search around and see it there is an updated driver or FCU beta driver for your system.
    Mine's using nVidia as stated in my spec list, and both of my devices were using the same latest version.
    Maybe it was other driver, I am not sure, so I just give the log, hoping that I can get the reason of error.
      My ComputersSystem Spec
  6.    19 Oct 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    This is the only mention of driver in that log

    CONX 0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\UMDF\uicciso.dll]

    In reading google results and Bree's posting, disconnect all unnecessary devices, make sure you have latest driver for Dragon Mouse, maybe replace with plain mouse for upgrade, ensure you do update connected to net and accept the finding updates as part of process, disable secure boot and fast boot in BIOS. Rather than USB key create an ISO. Mount ISO and run setup from there.

    https://docs.microsoft.com/en-gb/win...ips#0xc1900101


    Ken
      My ComputerSystem Spec
  7.    19 Oct 2017 #7
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Caledon Ken View Post
    Yes, I've been posting that link on a number of threads recently - it's a very useful reference that doesn't seem widely known about. Spread the word
      My ComputersSystem Spec
  8.    19 Oct 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Lots of folks jumping into this upgrade with not a lot of prep. No Images, no data backups. Just click and go.

    The errors seem to repeat from last major upgrade, update outright fails, logins / users messed up and connectivity.


    Ken
      My ComputerSystem Spec

 


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