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  1.    14 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 6
    10

    Windows 10 Update Failure for 1703 and 1607


    Hello!So I've been trying since forever to update my Win10 ProI can Update most Updates just fine except Version 1703 and Version 1607,especially the later one I've been trying since months ago. It all goes fine,downloading the updates and once I'll restart the PC to update it,it gets stuck shortly after 20%~ and reboots telling me in a millisecond about a fatal error and undoing the changes,it goes usually so fast that im not sure what error code it is.https://puu.sh/xY1d1/5312dfb7a4.png is a picture of my Update History.I upgraded the PC from Win 7 Ultimate when Win 10 was free.I have already tried updating via Windows Media Creation tool but it still fails for those two updates.If any more Infos need to be provided let me know.Thank you in advance
      My ComputerSystem Spec
  2.    15 Oct 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,057
    Win 10 Pro (1703)

    Hello! I've been trying since forever to update my Win10 Pro

    I can Update most Updates just fine except Version 1703 and Version 1607, especially the later one I've been trying since months ago. It all goes fine, downloading the updates and once I'll restart the PC to update it, it gets stuck shortly after 20%~ and reboots telling me in a millisecond about a fatal error and undoing the changes. It goes usually so fast that I'm not sure what error code it is.

    https://puu.sh/xY1d1/5312dfb7a4.png

    is a picture of my Update History.

    I upgraded the PC from Win 7 Ultimate when Win 10 was free. I have already tried updating via Windows Media Creation tool but it still fails for those two updates. If any more Infos need to be provided let me know. Thank you in advance
    Hi, what is your current Windows build please?
    Windows key + R, winver

    From your Update History it appears to be 1511.
    And from that it appears updates to 1511 fail, as well as build upgrades.

    Please do the following basic checks:
    1. Check your disk
    Hard Disk Sentinel (trial)
    2. Now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.

    From an admin command or powershell prompt
    Please run SFC /Scannow
    and report the result.

    Note:
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks.


    - like this:
    Click image for larger version. 

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    (Note it expands when you click on it).

    Please use Minitool Partition Wizard to post a screenshot of your partitions, making sure text is fully visible in every column.

    Before attempting a build upgrade, I would recommend you create a Windows disk image (a compressed copy of the used part of the set of partitions comprising Windows) to an external disk. E.g. with Macrium Reflect (free)

    Things can go wrong, and you can end up with an unbootable PC. Having an image gives you a second chance.
    Note we strongly and repeatedly urge users to use dik imaging routinely, so they have a chance to recover from problems quickly and without technical help- even if their disk fails.
      My ComputerSystem Spec
  3.    15 Oct 2017 #3
    Join Date : Apr 2017
    Posts : 8,865
    windows 10 professional version 1607 build 14393.969 64 bit

    The next major Windows update will be available this week.
    If you are using Windows version 1511 you will have another version to try.

    Once you complete all of the steps that dalchina posted you can troubleshoot the Panther logs.
    Often they need to be decoded or debugged to translate the error codes into useful information.
    This could take a lot of time.

    If you can back up all of the important files onto another drive or into the cloud you may then have one more option to perform a clean install using a bootable windows 10 iso.

    If you definitely want Windows 10 version 1703 you should make a Windows 10 iso before the release of the next version to make sure that you can install the 1703 version.
    Download Windows 10
    Last edited by zbook; 15 Oct 2017 at 04:12.
      My ComputerSystem Spec
  4.    15 Oct 2017 #4
    Join Date : Sep 2017
    Glos. UK
    Posts : 20
    win10 pro x64 ver. 1709 bld. 17025.1000

    try tweaking.com 'windows repair', i've used it's repair windows update' option a few times when updates failed. i also had to skip a couple insider fast lane builds that just wouldn't install, tho a later one did. the current 1709 build 17017.1000 prerelease installed without any troubles. the full release for non-insiders should be in a few days...

    Download Tweaking.com - Windows Repair - MajorGeeks

    also make sure any third party firewall or antimalware is turned off, and unplug any usb devices.

    microsoft also has a update troubleshooter app (settings-update-troubleshoot) you can try first.
      My ComputerSystem Spec
  5.    15 Oct 2017 #5
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,057
    Win 10 Pro (1703)

    Fixing things comes after doing the basic checks- it's clearly an old installation. We don't want to build a house upon sand.

    Those are some of the next steps.
    microsoft also has a update troubleshooter app (settings-update-troubleshoot) you can try first.
    also make sure any third party firewall or antimalware is turned off, and unplug any usb devices.
    Click image for larger version. 

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      My ComputerSystem Spec
  6.    15 Oct 2017 #6
    Join Date : Oct 2017
    Posts : 6
    10
    Thread Starter

    Ok so sorry for the late reply!
    So I tried to everything:
    Click image for larger version. 

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    Click image for larger version. 

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    Click image for larger version. 

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    However I tried to do this chkdsk C: /F thing
    and restarted my PC,it also did the scan but when I tried to find with those methods only the Wininit log was shown
    Click image for larger version. 

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    Which gave out the following Information:
    Click image for larger version. 

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    I hope this helps ?
    And again sorry for the late reply!
      My ComputerSystem Spec
  7.    15 Oct 2017 #7
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Cerbiechan View Post
    Click image for larger version. 

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    You are still on build 10586.318. That shows you haven't had any successful updates since May 10, 2016 - KB3156421 (OS Build 10586.318)
    https://support.microsoft.com/en-gb/help/4001767
      My ComputersSystem Spec
  8.    15 Oct 2017 #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,526
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Cerbiechan View Post
    ... it gets stuck shortly after 20%~ and reboots telling me in a millisecond about a fatal error and undoing the changes, it goes usually so fast that im not sure what error code it is ... I have already tried updating via Windows Media Creation tool but it still fails for those two updates...
    Rather than 'Update this PC now', you can use the MCT to 'create media for another PC', either as an ISO or a USB. By default it will create media suitable for the PC running the MCT, if you're running it on another PC make sure you get the right bits (32/64) and language to suit the PC you want to upgrade.

    Using either of these to upgrade the PC will, if it fails, pause at a screen showing the error code. This documentation tells you what each code means, and what can be done to correct the problem.
    https://docs.microsoft.com/en-gb/win...de-error-codes
      My ComputersSystem Spec
  9.    16 Oct 2017 #9
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,057
    Win 10 Pro (1703)

    Thanks.
    Your disk looks good, but I can see two problems from your partition screenshot in particular that would be a problem when upgrading.

    1. You don't have enough spare space on C:
    Windows.old will be created - about as big as your existing Windows. Plus you need some spare working space- several Gb
    2. There's no unallocated space on your system disk. You should allow at least 500Mb - on that disk, not another. Why? It's quite common for a new Recovery partition to be created.

    Before attempting an upgrade, please also do this (as before):
    From an admin command or powershell prompt
    Please run SFC /Scannow
    and report the result.

    If ok, then I advise you to
    a. create a disk image (we constantly urge people to do this routinely) e.g. Macrium Reflect (free) - Backup Windows - to external storage. Why? Things can go wrong and worst case you could end up with an unbootable PC. This gives you the chance to recover to exactly as you were, quickly, without technical help- even if your disk fails and you need a new one.
    b. disconnect any external peripherals, disable your AV, make sure you have no software modifying your GUI, attempt the upgrade (from normal boot).
      My ComputerSystem Spec
  10.    17 Oct 2017 #10
    Join Date : Oct 2017
    Posts : 6
    10
    Thread Starter

    Hello again!
    So Ive run the SFC scan and it couldnt complete since it found corrupt files
    Click image for larger version. 

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    Here is also the log file: https://puu.sh/y0kWh/8b6ea3f303.log (I couldnt upload it to the forum since it exceeds the 2MB limit)
    The C drive I've only recently installed stuff on,which i can move though,but the problem was there before already

    Thank you again for your help
    (by the way how do I make a disk image ? )
      My ComputerSystem Spec

 
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