Warning! new windows update causes blank screen!

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  1. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #11

    Hey that's great, but you still didn't say which update did it, assuming you know which one did it. Or if it was a driver update etc. No real info other than you got a blank screen.
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  3. Steve C
    Posts : 7,905
    Windows 11 Pro 64 bit
       New #12

    Your screen isn't blank - it has a rectangle on the top lhs. Check you GPU isn't bust.

    I've just updated 2 PCs to the CU after waiting a while with no problems.
      My Computers
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  4. hamidaustria
    Posts : 7
    windows 10
    Thread Starter
       New #13

    Warning! new windows update causes blank screen!-photo_2017-10-13_17-58-26.jpg
    But I have not solved the problem. I send a photo of my monitor!
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  6. Sven1458
    Posts : 331
    windows 10
       New #14

    Like Steve C said, you have a hardware problem, not software.
    Check the monitor
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  7. NavyLCDR
    Posts : 18,432
    Windows 11 Pro
       New #15

    You know - my Azulle stick computer does that connected to my TV as a media player. It's when the HDMI signal gets out of sync. I normally have to switch from HDMI 3 where the stick computer is plugged into to HDMI 2, and then back again. I'm willing to bet that is a digital signal input into the monitor, and it gets out of sync when it comes back on from sleep. Not much you can do about it. I think different brands/models of TV and monitors are more susceptible to it than others.
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  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #16

    You're sure it isn't the display driver that became corrupted?
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  9. hamidaustria
    Posts : 7
    windows 10
    Thread Starter
       New #17

    no my hardware has no problem. my friend has the same problem. I have solved the problem with restoring to an earlier version!
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  10. Josey Wales
    Posts : 26,451
    Windows 11 Pro 22631.3527
       New #18

    NavyLCDR said:
    Fully up to date on a bunch of computers here and 2 of them on the fall creator's update with no issues. FAKE NEWS!
    It truly is fake news. I am trying to keep my copy of The CU from updating to the FCU. I restored 16299.15 and within 20 minutes it BSOD'd 5 times and it will not go to sleep or hibernate without waking up with a restart.
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  12. bialabs
    Posts : 3
    w10
       New #19

    hamidaustria said:
    Attachment 158110
    exactly same problem here on my MSI laptop, updated today w10 FCU
    updated vcard drivers
    do you have found a solution?
      My Computer
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  13. zbook
    Posts : 41,473
    windows 10 professional version 1607 build 14393.969 64 bit
       New #20

    There was another thread in which there was success rolling back the Intel graphics driver.
    See if rolling back the Intel graphics driver has any impact.
      My Computer
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